v4.0.0 PB5 License Manager Problem

[MatthiasArnold]

Dear AFM team,

Thanks for the update.
Install went flawlessly (prior uninstall of PB4 through the installer)

However, I'm unable to "relicense" through either version of GIZMO (tried both - did run the installer twice..).
After running the license manager GIZMO states, that everything is OK and the M20 collection is a valid license.

But - the M20 model does not work (looking through the eyes of the pilot on opaque blue windscreens).
I tried many different ways to solve the situation (uninstall / reinstall PB5), restart X-Plane 11.50B10, reregister though GIZMO, .. nothing helps.

Will include the log.txt.

Thanks for your help & support (will fly LR172 meanwhile).
Regards,

Matthias

GizmoLog.txt Log.txt

[Coop]

We have upgraded our coding toolchain, so you will need to install the latest Microsoft Visual C++ Redistributable. We have a guide for doing so here: https://torquesim.atlassian.net/servicedesk/customer/portal/1/topic/b5b1f8c9-451a-415f-9640-17e583e39fed/article/128188431

Let me know if anything else comes up!

[trmii]

I was able to get past and recreate opaque blue windscreen by moving forward/back with "." and ",".   Seems you are inside the pilot's eyeballs at startup on my system.

[Cameron]

41 minutes ago, trmii said:

I was able to get past and recreate opaque blue windscreen by moving forward/back with "." and ",".   Seems you are inside the pilot's eyeballs at startup on my system.

What you are describing is resolved by doing what Coop said in the post above yours.

The eyeballs are a sign your plugin is NOT running.

[trmii]

Resolved.  Thank you.

[MatthiasArnold]

Thank you very much!
Upgrading MS Visual C++ library helped a lot (read as: resolved the issue).
M20R G1000 with SVT