Tool tray not showing up

[Dark Angel]

I just bought this aircraft and I can't make the tool tray to pop up. I use a 4 monitors setup and no matter which screen I move my cursor on, The tool tray won't pop up. I tried to move my cursor on the right side of each of them with no success. Is there another way to make this tool to pop up? Thank you!

[Goran_M]

Can you try with single display only to see if it appears?  Then we may be able to diagnose further.  

[Dark Angel]

Thanks Goran...here's what I've done,

 

1-From the setting menu of XP...I set it up for one monitor...didn't work.

2-I disconnected all the monitors except the main one...didn't work either.

3- Uninstalled and reinstalled the aircraft...no success.

 

Keep in mind that I turned off my PC and turned it back on between each operation and not only restarted it.

I include the last log.txt file...just in case it would help

 

Thanks

 

Log.txt

[Ben Russell]

13 minutes ago, Dark Angel said:

Thanks Goran...here's what I've done,

 

1-From the setting menu of XP...I set it up for one monitor...didn't work.

2-I disconnected all the monitors except the main one...didn't work either.

3- Uninstalled and reinstalled the aircraft...no success.

 

Keep in mind that I turned off my PC and turned it back on between each operation and not only restarted it.

I include the last log.txt file...just in case it would help

 

Thanks

 

Log.txt

The Log.txt file you provided shows that your system doesn't seem to have any compatible sound hardware.

This may be causing some errors within Gizmo, it's certainly an unexpected condition.

(The Log.txt is full of messages from Gizmo complaining about it, I'd have to audit the gizmo source code for the 18.x version to see exactly what kind of side effects its causing..)

 

Does your system have a sound card? Do other games work with sound? :/

[Dark Angel]

Yes it does have a sound card. The sound bar was disconnected when I unplugged the monitors because it was connected to one of them.

I'm using my headset right now and it doesn't fix the issue either....and thanks for trying to help...it's much appreciated.

Log.txt

[Dark Angel]

Well, it looks like the only solution for me to fly the SAAB is to buy the Carenado version. This one will just keep accumulating dust in my hangar. What a pity. 

[Goran_M]

Can you post screenshots of what you're seeing?  Also, a screenshot of the resolution of each monitor would also be helpful.

[Ben Russell]

Try deleting: X-Plane \ Output \ preferences \ gizmo_prefs.txt

[Dark Angel]

10 hours ago, Ben Russell said:

Try deleting: X-Plane \ Output \ preferences \ gizmo_prefs.txt

 

Thanks Ben...that did the trick. Now the tool tray shows up on the main monitor as you can see from the pictures below.

The fourth monitor is used for the RealSimgear GPS.

 

Goran_M...The resolution of the three main monitors is 1680x1050 and 1280x720, which is recommended for the GPS.

 

Thanks for you help gentlemen, it's very appreciated. Now I have to learn how to takeoff with this bird.