sgabriel Posted May 28, 2019 Report Posted May 28, 2019 (edited) I'm having the same issue with this as with the last version: when I try to mount the installer .dmg, the process gets to the "attaching" stage whereupon my computer shuts itself off. I have no peripherals connected (but my keyboard) and have never had this problem with any but the SkyMAXX Pro installer .dmg. Is anyone else having this problem? Why would mounting a .dmg cause my computer not only to crash but to switch off (no shut down, just black out)? Help! iMac MacOS 10.14.5 (crash report attached) SkyMAXXinstallercrash.textClipping Edited May 28, 2019 by sgabriel
sgabriel Posted May 30, 2019 Author Report Posted May 30, 2019 Ok. My apologies. I have discovered the fatal conflict. It's clear that my anti-virus software is the culprit. On both my MacBook Pro and iMac, mounting the SkyMAXX installer .dmg caused a total shutdown and kernel panic report. I decided to use my brain and have discovered the following: Intego Virus Barrier + Real-Time Scanning + SkyMAXX installer .dmg = ☠️ I don't have the expertise to determine why this is only a problem with this .dmg, but now we know it is! Tell your friends. (Also, thanks for the great product!) 1
Ben Russell Posted May 31, 2019 Report Posted May 31, 2019 If your virus scanner is causing a kernel panic I'd get a refund on it. That's a seriously shoddy bug.
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