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Posted (edited)

I'm having the same issue with this as with the last version: when I try to mount the installer .dmg, the process gets to the "attaching" stage whereupon my computer shuts itself off.

I have no peripherals connected (but my keyboard) and have never had this problem with any but the SkyMAXX Pro installer .dmg.

Is anyone else having this problem? Why would mounting a .dmg cause my computer not only to crash but to switch off (no shut down, just black out)?

Help!

iMac MacOS 10.14.5

(crash report attached)

SkyMAXXinstallercrash.textClipping

Edited by sgabriel
Posted

Ok. My apologies. I have discovered the fatal conflict. It's clear that my anti-virus software is the culprit. On both my MacBook Pro and iMac, mounting the SkyMAXX installer .dmg caused a total shutdown and kernel panic report. I decided to use my brain and have discovered the following:

Intego Virus Barrier + Real-Time Scanning + SkyMAXX installer .dmg = ☠️

I don't have the expertise to determine why this is only a problem with this .dmg, but now we know it is! Tell your friends.

(Also, thanks for the great product!)

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