X-Aviation Licensing Failed IXEG 737

[X-Plane11User]

Just bought the IXEG-737 Classic from X-Aviation, 

Had some trouble with the installation first, it said the Username and Password doesn't match, but changing the Password solve the Problem. 

After that I started XP11, choosed the IXEG-737. A window popped up where I had to enter my X-Aviation Username (Email) and Password again. And again the authentication failed. 

Tried to change my Password, didn't change anything, started X-Plane as administator and tried to Copy Username and Password from Notepad. But the Problem is still there... 

To be honest I expected something else from a 75$ product.. but yeah hope someone can help me.

Sorry for my english it's not my mother tongue 

GizmoLog.txt

[Ben Russell]

Sorry for the hassle.

Maybe some of your native language characters are upsetting the server communications.

For best results stick to the ASCII character set..

 

Kinda hard to debug a problem where I have to ask you "what's your password?" so I can see which characters break the code.

 

 

[X-Plane11User]

I'm sorry it was my fault. Thread can be closed. Thank you