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Thank you for your explanation! I will give a try on the next flight.

Hi everybody, at first a very big thank you towards Hotstart for providing us with an update for this fantastic jet However when updating to v1.9, I ran into an issue which seems to be caused by the Windows Smart App Control. At first the installer was not able to run the uninstaller for v1.8 as it was blocked by the Smart App control. After deactivating this smart feature in windows, I was able to uninstall v1.8 and install v1.9. When loading the Challenger in XP12 however, I found myself directly inside the cockpit (not in the FBO), got an popup error massage regarding a "sound bar issue" and when switching to the outside view, the FBO was sitting literally on top of the challenger. So we know this from other addon planes, when loading is not proper due to missing licence informations, e.g. when loading for the first time. It then turned out, that with having the Smart App Control deactived in Windows, the Challenger loaded porperly, I started in the FBO and everything works normal. Re-activating Smart App Control and restarting XP12, I unfortunately got the loading issues back. I guess this might also be the cause for other reported loading issues in v1.9.... Best regards Thomas

This is a known issue with the X-Plane 11 version. Consider the HUD to be INOP.

As I attached below, the HUD was missing from display. Up to a deeper dive, I found there is a piece of glass near the HUD equipment bay which correspond to the position where HUD screen is when stowed (pic 2). It feels like the HUD object that actually received the projection is not moving. Also I receive this message of several problems when loading .acf. I am running on X-Plane11 version, ver. 1.9, VRAM less than 6 GB. Could you look into it? Thanks!

Question about launching in Career Mode: I select "Enter FBO" and "Confirm" and then I see the FBO for a brief moment and then immediately find myself in the Captain's seat. I don't see anything in Settings that would keep me in the FBO so that I can begin there and walk out to the aircraft. Am I missing something? Log.txt

The installer monitors the products you have purchased that still utilize Gizmo. If none of these products are in need of it, you will not be presented with the option. Instead, it will simply delete Gizmo, as you no longer require it.

Has been resolved by support! Thanks for the great Support and Help! Sry for cluttering the forum with it!

Not this time for some reason. When I updated the SR22, it offered then, but the CL650 was still using it so I said no. I tried the SR22 again but it didn't offer either?

Hi, I downloaded the installer for the latest version, and when I enter my email address for installation, I get a message saying: "I need to specify its value..." What's happening? Thanks

Hello I bought the Challenger a few weeks ago. To be exact at Friday 03 April. I just downloaded the 1.9 Release. When i entered the FBO i had two Login Screens for the activation. I entered my correct Credentials. I restarted X-Plane once, because i forgot Map Enhancement. The first screen with the Login was still there. I entered my credentials once more, and it told me "Account banned"? How can something like this happen? I didnt do nothing. It worked 5 minutes earlier. Can someone of the support team unban me and tell me why this happend? Kind Regards

That is what I thought it was and when iI put an altitude in takes the input but the FDR Fail on MDF does not go off.

ok ty.

The altitude target, on the PFD.

Solved issue

Pils where is the pre-selector?

Please provide Log.txt from simulator.

@FrySimulation provided an alternative method if the above doesn't work (thanks Microsoft!). Follow "Change high DPI settings for a particular app" on https://www.thewindowsclub.com/windows-scaling-issues-for-high-dpi-devices.

I've just installed 1.9 and it does not load when XP12.41 start up procedure, aircraft selection to CL650 has been made, gone through the CL650 start up selections.....and I end up with a gray screen. I check within the CL650 version info in the CL650 and other than identifying 1.9.0 there is nothing there. Please advise. Thank you.

ATIS was deliberately not mentioned in the release notes, and is not supported at this time.

Put an altitude in the pre-selector.

Yes.