Cameron

Great! Enjoy!

I think you mean to Laminar, which is valid. Thanks for helping out!

No, it's already Catalina compatible. What's not compatible is the 1.1.9 uninstaller you are trying to use. You will need to manually delete it in the X-Plane/X-Aviation folder, and then also delete the TBM 900 in X-Plane/Aircraft/X-Aviation. Be sure to save any custom liveries in the process. You should then be able to run the new installer.

You can't.

My guess would be that you have updated to Mac OS X Catalina since last installing the TBM. As such, the old installer will not work on Catalina, as it is 32-bit and Catalina only runs 64.

Well. It says to type 'FREEZE'. You didn't do that so you got an error.

New installer uploaded. @SWA4420 please re-download and confirm it works for you.

Jim, Can you please show a screenshot of this?

Hello All, This will serve as a formal forum announcement that we have released the version 4.0.0 PB4 update for the M20 Collection. All customers who have purchased the M20 Collection up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the M20 Collection from today forward, your purchased download will already be updated to version 4.0.0 PB4 for you. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original M20 Collection download and re-download the file. It will download as the latest version! The following is a list of additions/fixes included: What's New / Changed: Fixed GTNs in Ovation 2 Fixed preference file saving and loading Adjusted failure sensitivity Updated Libacfutils to a newer version for AFM G5 compatibility As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.

The installer also places an aircraft installer app. I advise you re-download and re-install to ensure you have all components of the product you paid for.

Okay, I believe I have it resolved. Please go to your account and re-download the G5, as the installers have been re-compiled to hopefully solve this issue.

Thinking about this more I may know what is causing this. It's unique to this product. Let me run a few tests and re-code something and I'll get back with you in this topic.

Use your username, not your email.

It appears you are using Windows. I have verified the installer on Windows and also verified other customers have successfully installed on Windows, so whatever is happening here is on your end. The only things that come to mind are any one of the following: 1. Trying to run the installer from a zipped file. This will not work and you'll need to unzip first. 2. Utilizing an unreliable internet connection. This can include WiFi dropouts. 3. Some kind of firewall or anti-virus blocking it. This sounds like the most likely scenario to me.