Cameron

Hi, Michael, I assume you are speaking on the MFD, is this correct? Do you have any form of weird waypoints showing up in the FMC (double waypoints, etc)?

He can't disable the plugins because he's crashing to desktop before it even loads.

Provided this topic can stay on topic, I have re-opened it. Michael, I do personally apologize if any of my posts have upset you (no, I was not told to apologize ). It's been a crazy last few weeks, and we're all working very hard to make things work for everyone, as well as sift through "bugs" that are not really bugs. That said, I can re-assure you even still that not any one of us ever deleted any review of yours, and it still remains to this moment. Your review sits there untouched, and is viewable by all. Perhaps you missed the fact that there are multiple pages to the reviews. I'm glad you were able to get this semi-sorted out. Just so you're aware, the sticky topic in this forum does cover this stutter issue just a bit (not with a listed fix, but with the intention of doing so...or looking into it). That topic is here: http://forums.x-pilot.com/index.php?topic=2111.0 With the new "fix" in mind, I hope you find some enjoyment out of your purchase and that it helps to enhance your X-Plane experience. All the best, Cameron

Hi, there, Can you confirm as to whether this was happening with the old version of Navigraph, or with both?

Hi, there, Javier will be with you on this shortly!

Many a time, both "here" and "there." Michael, With all due respect, your assertions are absurd. You double posted a review. One of your two were deleted (they both said the same thing). Perhaps it's you who needs a reality check here. There's no conspiracy, and there's no one trying to hide anything. We openly allow people to post reviews on XA, good or bad, and have only ever had to delete three for the following reasons (each is LOGGED and copied): 1. Requested by user to delete 2. One was a customer seeking support through a review rather than using the contact form 3. Double posted review If a review is ever deleted in its entirety to appear like something is going in hiding, the customer would be contacted and informed as to why. Such is not and has not ever been the case, and should you continue to try and make such assertions you're going to head into the bin real quick. You've been allowed to have a voice here just like everyone else. You can post negatively, or speak your mind, but the second you start posting false accusations like this you WILL see your last day here. I do suggest you to come up with ANY example of ANY post deleted here outside of spam or blatant trolling. We do no such thing, and coming from a place where censorship was hated, it is the last thing you'd ever see on this site. Not even bans (as rare as they are) are hidden and they are publicly disclosed. Please, Michael, get off what seems like a high horse. I still see your review. WE brought the review into public light, not one of us deleted it prior to your double posting, and we easily could have censored you altogether, but none such was done because we do not believe in it. As much as we'd like to, you are not going to find much more by means of assistance here for your product because of your hardware setup. We have outlined that many times in this thread, and it has not changed. It is completely plausible that your situation as you explain it is correct FPS wise, and I have explained why it would be. Perhaps when you find the time to upgrade your system you will then be able to enjoy the CRJ further, and not worry about X-Plane having a hiccup mid-flight. Your freeze sounds much like an overheating issue, and with your GPU and CPU likely running at 100% (both CPU cores at that), I'm not surprised. EDIT: After considering the above about overheating further, I do NOT believe this is the case. Overheating would generally cause the entire system to fail. I would suggest this part of it be taken up with Laminar and a crash report. We'd be happy to work with them if they can provide additional info! This topic is now closed. Should you feel the need for actual support instead of constantly making false accusations and absurd stories, we'd be happy to assist you: http://www.x-aviation.com/catalog/contact_us.php

No, he doesn't. Everyone else does, so that's okay. I actually don't think he's lying at all. He's got a relatively low end system running a sophisticated aircraft that does drawing and computational calculations beyond what X-Plane typically allows. The SSJ and A380, while complex by appearance, are nowhere near as complex by means of actual plug-in work and features. They rely primarily on altering standard datarefs and do the job well, but they do not have custom displays that are driven by custom systems, which tie in to a completely custom (nothing to do with X-Plane default) FMC. In terms of today's standards and where the future of X-Plane is headed, Michael has a relatively "inferior" hardware setup, and his video card does not help the situation any better. That said, his main bottleneck is in the Dual Core CPU he has...not dual cores in general, but HIS model number of the dual core CPU. There are plenty of dual cores out there capable of running this product just fine, and we have tested this extensively both on Mac and PC. Unfortunately for Michael, his does not cut the mustard, and while he's trying to "help" others with his review, he left out the very "help"ful information about what edition of dual core he has. The same people that were mostly solved with tracking down background applications that were intensive already on top of the CRJ (which uses as many resources as it can possibly grab, especially on a dual core). I'm beginning to think you should heed your own advice.

It's all related to the same issue. Should be fixed in 1.1

Unbelievable. You quote the section that doesn't talk about how the test is NOT to help tell you how it will perform. Seriously, Michael... Even still, the quote you posted up is VERY TRUE. There are some systems that cannot even display the vector drawn graphics. Such a test is made to "help facilitate your decision in purchasing the CRJ-200." I'm pretty certain those who ran the tester and were told the CRJ wouldn't run on their system...probably didn't buy, and as such it helped facilitate their decision and we did not receive their cash! Yet again, we read just a little under what you decided to quote from that SAME PAGE, and it says: ...This test is not an indication of how well the product will perform on your machine, but rather a test to see if your hardware is compatible. You clearly are missing the point as to why people are opposed to your review. You are claiming misrepresentation. That's false. It's right in front of your eyes. We claim nothing performance wise and we state such! Now looking at a quote from your review: "Brought my dual core Windows 7 machine to its knees, even though the CPU tester gave it a thumbs up." The CPU tester gave it a thumbs up? You mean the tester that's labeled as a hardware tester, and clearly states that it does not signify anything about performance, but only compatibility? The one that says this all on the same page that you download the tester from? We can take the heat fine. It's your "review" that's questionable. You didn't even list your system specs, yet you're trying to "help" people. Are you trying to say that all dual cores would perform bad? I personally know this is false, as I run it very well on a dual core myself! Even still, it remains for the public to see.

Reading might help you too. You seem to think your review is justified and that you have been cheated by means of misrepresentation. A direct quote from the website: The process is relatively simple. All you need to do is download the installer for your operating system of choice below. After installing, you'll need to go into X-Plane and open up this new aircraft. The aircraft will be located in your Aircraft/X-Aviation folder (the installer will have created this for you). Once you have loaded it up, you will see a single display screen in front of you. This test is not an indication of how well the product will perform on your machine, but rather a test to see if your hardware is compatible. If the display screen remains black, or is white, then the CRJ-200 will NOT work on your machine. However, if the CRJ-200 is compatible with your hardware then you will see a message telling you so... Want more? Quoting myself directly from this post: http://forums.x-pilot.com/index.php?topic=2060.msg19624#msg19624 You, sir, are off base, and you are upset that people are scrutinizing YOU for making a PUBLIC review. Just as much as we are open to scrutinizing of a product, YOU are open to scrutinizing of your review.

Can you look through the Navigraph raw data and see if it even exists? This doesn't sound like a CRJ error, but more like lack of information from Navigraph.

Help for Michael: Get a modern system. The hardware tester has been said time and time again that it ONLY tells whether the product will work on your computer, NOT how it will perform. Guess what...it didn't lie. It WORKED on your system, FPS issues or not! Your lack of suitable hardware is NOT something we can "support" you with.

Can you confirm that you changed the permissions to allow for the file to be an executable?

Scott, I really don't have a clue as to what is happening on your machine. We have many customers, and have never once seen this issue before. Rather than chase a rare case and make you a guinea pig I have sent you a new DVD with a standard zip file, no installer. You should receive this within a few days, and your order under your account has been updated with a new tracking #. This should solve the issue you're having and get you where you need to be. Apologies for any inconvenience this has caused.

There's your bottleneck right there regardless of how other products are running. Couple that with a relatively older 2.6 GHz processor and you have the results you've specified. Aside from what you consider to be "just for SIDs and STARs," I think you're better off looking at this as "for future aircraft other than just the CRJ and X-Plane 10."

This topic has been moved to Canadair CRJ-200. [iurl]http://forums.x-pilot.com/index.php?topic=2287.0[/iurl]

Simon, As frustrating as this is, it's something specific to your system and is not an error of ours. Your own copy of Windows is for whatever reason uninstalling this distributable, and you are the ONLY person to report this thus far. I'm not really sure where to go from here. Google may end up being the friend, or you can attempt to follow Philipp's instructions to the 'T.' I wish there was more we could offer you, but there's definitely something more beyond our control at play here.

Scott, I also asked this in e-mail, but I'll ask here as well.... Reno.7z does not sound like a result of our own program. Was this the result of an extraction from a third party application apart from our own Reno Installer? Our installer is instructed to create physical folders and files, and if it is unable to do so it will report a CRC error. If you're getting a .7z file after initial extraction then this sounds like some third party software with improper configuration on how to deal with the files we're using. Thanks for any help. Never seen this one!

Thanks for your contribution!

NORCAL is currently going through an overhaul to bring it up to the same standard and implemented techniques as Oahu and Reno.

Hi, Philipp will be with you shortly on this one!

Most of these are minor, however, our wish is to do so. A lot of whether any of this will be done relies on the success of the product in it's current form (sans bugs).

Sometimes I feel like you just like to stir the pot. My replies were essentially exactly what I've posted above. They are slightly abbreviated to save time on reading, but nothing "special." I have a reputation for letting myself be heard on these forums. There's nothing to hide, so don't assume too much.

Hello, Scott, We're definitely still dealing with permission issues somewhere here. It's very rare that we see this (first time on the scenery products), and we test all DVDs on each platform prior to shipping for practical reasons. If you'd be willing, I can offer you a download free of charge for your product. You can utilize the contact form on X-Aviation if you choose to take up this option: http://www.x-aviation.com/catalog/contact_us.php My hope is that with the download your OS retains the permissions and would allow for a flawless install.

Hi, Scott, I can see that you have LIT files in your folder. Can you verify you have non-LIT dds files as well? Do you know how to CHMOD using the terminal application? If so, can you CHMOD all of those DDS files and the folders associated to 0755?