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Cameron

X-Aviation
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Everything posted by Cameron

  1. It very much sounds like you have either: A) Not followed the installer instructions as presented to you Moved stuff around when you shouldn't You should: 1. Download the file after purchase from X-Aviation. 2. Unzip the file you download, and run the installer that corresponds to the operating system you use. There are a few Linux installers included depending on your setup. 3. Follow the installer prompts. Make sure you select your X-Plane directory and NOT an aircraft directory for install! The installer will then install all necessary files where they should go. The CRJ will install to: X-Plane/Aircraft/X-Aviation/CRJ-200 DO NOT MOVE THE AIRCRAFT FROM THIS FOLDER! On to your battery issue: Are you treating these as switches or manipulators? They are manipulators, and rather than just clicking on them you need to grab the switch and move it with mouse motion. Are you doing this?
  2. Hi, Folks, With the recent release of 1.1.1 it seems that most of all the crash issues have now been resolved (with the exception of a few plugin conflicts). We consider 1.1.1 to be very stable for flying, and are happy with the results thus far! Because of this, I have closed the CTD report threads for both Windows and Mac. I have started new threads for support based on the following: Please read the following very carefully! If you are still experiencing a crash with version 1.1.1 installed this is very likely due to a plug-in conflict and is NOT the CRJ being unstable! We are working closely with numerous developers and plugins to try and assist with creating workarounds for making other plug-ins compatible with the CRJ as well. In most cases other plug-ins work just fine. However, there are a select few plug-ins that have consistently been known to cause errors (like XPUIPC being in use at the same time as the CRJ). Here's what to do if you are experiencing a crash and have 1.1.1 installed: 1. Download the X-Plane Demo Installer as follows: Mac - http://dev.x-plane.c...nstallerMac.zip Windows - http://dev.x-plane.c...llerWindows.zip Linux - http://dev.x-plane.c...tallerLinux.zip 2. Install the X-Plane Demo to a folder on your desktop. 3. When done, open the CRJ installer and install it to this demo version of X-Plane[ 4. Open the X-Plane demo and the fresh install of the CRJ and see what happens from there. Doing the above will ensure you can test whether the problem really is the CRJ and our programming as a bug, or if you have a conflict with another plugin. Did your aircraft still crash after doing the above steps? If so, please proceed to the following topics: Mac - http://forums.x-pilot.com/index.php?/topic/2073-mac-crash-issues-with-111-post-here/ Windows - http://forums.x-pilot.com/index.php?/topic/2074-windows-crash-issues-with-111-post-here/ Linux - http://forums.x-pilot.com/index.php?/topic/2075-linux-crash-issues-with-111-post-here/ Did your CRJ 1.1.1 install now work in the new install you did after following the above steps? If so, please proceed as follows!: If your CRJ-200 now works after the suggest steps above in this post, this means you have a plug-in that is not part of the CRJ-200 package that is conflicting with the aircraft. This conflict would be the source of your crashes, and now we'll need to figure out which plug-in causes the issue. We can do so by doing the following steps: In your ORIGINAL X-Plane install (not the fresh install we just did for the Demo version) that was causing CRJ crashes, please: 1. Remove ALL plugins from your X-Plane/Resources/Plugins folder, except for: Mac - vascore, shrinkwrap.plugin, and gizmo.plugin, XPLM.framework, XPLM.shlb, XPWidgets.framework, XPWidgets.shlb. Windows - vascore, shrinkwrap.plugin, and gizmo.plugin, XPLM.dll, XPWidgets.dll. Linux - vascore, shrinkwrap.plugin, and gizmo.plugin 2. Now open your main X-Plane that was originally crashing with all plug-ins (except for those listed above) now removed. 3. If the CRJ now works, you may begin adding back your plugins one by one. Eventually you'll find the one that's causing your CRJ to crash. When you figure out which plug-in is causing conflict please feel free to post it here. We'd love to work with you and other developers in resolving these issues so everyone may enjoy the plug-ins of their choosing without conflict!
  3. This topic is for those experiencing problems on Linux with version 1.1.1 or above of the CRJ. Please do NOT post in this topic unless you have read and followed the procedure in the following topic: http://forums.x-pilot.com/index.php?topic=2486.0 If you have followed the procedures as listed in the topic that brought you here, please attach your log.txt and crash.txt located in your main X-Plane directory. Give a brief explanation of what happened as well. Thank you!
  4. This topic is for those experiencing problems on Windows with version 1.1.1 or above of the CRJ. Please do NOT post in this topic unless you have read and followed the procedure in the following topic: http://forums.x-pilot.com/index.php?topic=2486.0 If you have followed the procedures as listed in the topic that brought you here, please attach your log.txt and crash.txt located in your main X-Plane directory. Give a brief explanation of what happened as well. Thank you!
  5. This topic is for those experiencing problems on the Mac with version 1.1.1 or above of the CRJ. Please do NOT post in this topic unless you have read and followed the procedure in the following topic: http://forums.x-pilot.com/index.php?topic=2486.0 If you have followed the procedures as listed in the topic that brought you here, please attach your log.txt and crash.txt located in your main X-Plane directory. Give a brief explanation of what happened as well. Thank you!
  6. I believe I have covered this in the past. Look for XP 10 to be roughly $99.95 or so. Austin has long talked of the days of "cheap" being back to gone now anytime I've had personal discussions with him. In OSH we did a promo DISCOUNTED pre-order price of about ~$80. The actual cost of XP 10 is slated to be higher than this pre-order price.
  7. Thread closed: http://forums.x-pilot.com/index.php?topic=965.msg18562#msg18562
  8. Your license will be verified against them from time to time. Failure to keep them in place will eventually cause your CRJ to stop working. It is likely that by the time you have realized your CRJ no longer works you will have frustrations and not remember this discussion. Therefore I highly suggest you do not remove these plugins unless you're prepared to deal with problems resulting from it in the future. This is not a "maybe." This is you will have problems in the future if you remove the two. This topic is now closed, as it has been resolved. Thanks!
  9. Hi, Kyle, Yes. You've got a plugin conflict somewhere. Here's what you should do now that we know the CRJ actually DOES work on your system: 1. Remove ALL plugins from your X-Plane/Resources/Plugins folder, except for: vascore, shrinkwrap.plugin, and gizmo.plugin, XPLM.framework, XPLM.shlb, XPWidgets.framework, XPWidgets.shlb. 2. Now open your main X-Plane that was originally crashing with these plug-ins now removed. 3. If the CRJ now works, you may begin adding back your plugins one by one. Eventually you'll find the one that's causing your CRJ to crash. Yes...this means you have not activated the CRJ.
  10. Hi, Kyle, Let's start fresh. Please do the following: 1. Download the following and run it: http://dev.x-plane.com/update/installers9/X-PlaneDemoInstallerMac.zip 2. Install the X-Plane Demo to a folder on your desktop. 3. When done, open the CRJ installer and install it to this demo version of X-Plane[ 4. Open the X-Plane demo and the fresh install of the CRJ and see what happens from there. Thanks!
  11. Yes, they are needed. Removing them will cause problems down the line. Please leave them in place.
  12. As t has been solved, this topic is now closed.
  13. Shrink Wrap reports this because you have removed Gizmo.plugin from your plugins folder. Either: 1) Put Gizmo back in to your plugins folder 2) Re-Install the CRJ and let it do it for you Best, Cameron
  14. Statement of the century! Haha...hope your upgrade went well. I remember you saying you were concerned about some of your applications other than X-Plane. Glad you had a successful flight!
  15. John, For test purposes, please remove xpushback and simplepushback from your plugins folder.
  16. That would have been my next suggestion, however in the times I've seen this it's usually just been OAL. This is normal. If you fail to activate the aircraft within 30 seconds of starting X-Plane they will go black, but the activation window will remain. Once you finish activating simply re-open the aircraft (you don't have to restart X-Plane) and all will be well every time you open the aircraft after this. Again, this comes down to permissions. Somewhere along the lines your install failed to install correctly because of permission settings on the computer. The installer will and DOES try to install these for you. The only time it would fail is with...you guessed it...permission issues. Thanks for reporting back. Thread closed, as this has been solved.
  17. Ok, I'll need to dive into your logs. Will contact you through email!
  18. Radhat, Please download and install the following, then launch X-Plane and see if your activation window appears. I assume that somewhere in your install the permissions were wrong on your system for a proper install of the below linked file: http://connect.creativelabs.com/openal/Downloads/oalinst.zip
  19. As Oliver has a very strong French connection I think it's safe to assume he wasn't doing any of this for "entertainment"....
  20. Please see the following topic: http://forums.x-pilot.com/index.php?topic=2256.0
  21. http://forums.x-pilot.com/index.php?topic=2349.0
  22. You can't re-activate when you've never activated to begin with (our records indicate you've never activated). My suspicion is this is a permission issue on your computer when you ran the installer. If I'm correct, my bets are you're likely on Windows, is that correct?
  23. Hello, all, The hotfix patch for Mac has now been released. This should fix the CTD (Crash To Desktop) error people were having on the Mac OS! This will serve as a formal forum announcement that we have released the version 1.1.1 hotfix update for the Take Command! CRJ-200. This patch mainly applies to Mac customers! All customers who have purchased the CRJ-200 up till now have been sent an e-mail by X-Aviation with complete installation instructions on how to update your product. We have made this a very simple process! For those that purchase the CRJ-200 from today forward, your purchased download will already be updated to version 1.1.1 for you. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/login.php 2. View your past order history invoice that contains the CRJ-200 purchase on it. 3. At the bottom of the invoice you will find a blue highlighted link to your update! The new installer will detect whether this is a new install, or if you already have a previous CRJ version installed. Depending on your current situation, the installer will run through the appropriate paths with you, including uninstalling all unnecessary items from the previous version! There are some important fixes and requests implemented in this update. The following is a list of additions/fixes included: - Mac crash to desktop error resolved. This was caused by bad fonts in the Mac OS provided by Apple. We have implemented a workaround for those experiencing issues with this. - Lite version patched to work with license system. Some people reported they could not get the Lite version to work. This is fixed in this small update. As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.
  24. This would be a permissions problem on your mac. http://www.x-aviation.com/catalog/contact_us.php
  25. This topic has been moved to General Discussion. [iurl]http://forums.x-pilot.com/index.php?topic=2440.0[/iurl]
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