Cameron

3 day responses are typical (with the weekend especially). The third day counts, so if you created another ticket you would knock yourself to six, etc. One ticket, please!

You have the latest. The version number is on the IXEG side menu and in the FMC.

I like your idea of time. 2 days is not 7-8 days. And, you submitted multiple tickets. Don't do that.

No problem, sir!

Hi there, Can you please try this again? You should be able to activate now!

It's coming.

Said it once, say it again, you were seeking support for a product not purchased from us. Do not go making tons of topics in here about this, Ed.

As I recall we did reply to you, and you were seeking support for a product you did not purchase from us.

SkyMaxx has officially supported 11 since day one of version 4. We do have more to share, and that will be announced soon.

Looking at our logs you definitely did not enter the correct password for your account.

And that's why I said what I did. Well put.

To be expected.

No.

Yes. These are the types of things the beta team is busy testing against. No one is angry.

I have heard of xEnviro causing this behavior before on a couple of aircraft now. You may want to try some flights without it to temporarily narrow down if this is the cause.

Flying with xEnviro?

There will not be an upgrade fee for the X-Plane 11 version.

Each of your support tickets (now 3 of them) are all in the three day response window, and you keep pushing yourself down to the back of the line everytime you send in an email requesting the same thing. Be patient and you'll get a response within the published time. Filling your support ticket with cuss words and accusations doesn't help you, you know.

Laughing so hard at this. LOL! Thanks for that.

Who says $75 is our final price?

No, this will come at a later time and is not the current priority.

There's zero personal information there, Benjamin. We're talking about an order date. Personal would be something like a birth date. The only thing gained is context, and quite importantly so. See his other public post in this forum at him revealing on his own just how new a purchaser he is. You're trying to make something of nothing. Stop.

Just because you don't see something going on doesn't mean something isn't going on. There is a team testing daily the new updates and sifting out bugs so our customers don't have to. The only people you'll find in X-Plane not doing anything as a side project as a developer would basically be Laminar themselves. Lastly, you purchased this product EIGHT DAYS AGO! This post of yours is even more ridiculous given that bit of information.

Your post was removed because the information it contained was non-factual, and it fell within the guidelines that checking up or running assertions to do with support tickets in general will be removed from this forum. If you feel you have an issue, take it to PM. To be clear, you tried to assert that you have been waiting one week for a response. In reality, you have been barely waiting into the 3 day window, one day of which was a weekend. You are still within the quoted support ticket response time.

"Appalling". You used that word over and over. You know there are nicer ways to ask about things like this, right? Don't believe everything you read, either. 99% of what you see has another side to the story they aren't telling you, and it usually is piracy related. Regarding your issue... You don't have a reply because there is no support ticket for you, therefore there's nothing to respond to! Feel free to prove me otherwise and make me eat my words. Now, if you want to actually be productive and not sling text poo all over the place, send an email to support@x-aviation.com and be sure you get your instant support ticket number back. It's really not that hard, especially asking in a polite way.