Vinny003 Posted April 16, 2014 Report Posted April 16, 2014 Hi, guys!What other website that sells the boeing 777 worldliner professional and the boeing 777 worldliner professional extended since I cannot buy it from x-plane.org because I keep asking x-plane.org for a refund? Thanks! Cheers, Vincent Quote
Darius Alexander Posted April 16, 2014 Report Posted April 16, 2014 Hi, guys!What other website that sells the boeing 777 worldliner professional and the boeing 777 worldliner professional extended since I cannot buy it from x-plane.org because I keep asking x-plane.org for a refund? Thanks!Cheers,VincentThere aren't any other websites. Quote
Darius Alexander Posted April 16, 2014 Report Posted April 16, 2014 Also, are you deleting the aircraft when you ask for a refund? I can understand why they've banned you from buying from the .org store; what you're doing is borderline theft. I would probably ban you too if you kept buying aircraft then asking for a refund without deleting the aircraft. Quote
Vinny003 Posted April 16, 2014 Author Report Posted April 16, 2014 Hi, Darius Alexander!This is about I think 7 months ago, no I didn't delete the aircraft when I ask for a refund. This morning, I told the .org store from now on I will not ask for a refund and I will be a better customer. Cheers, Vincent Quote
eaglewing7 Posted April 17, 2014 Report Posted April 17, 2014 [snip]no I didn't delete the aircraft when I ask for a refund. [snip] So, I go to a store, purchase a product, and am unhappy with said product. I return to the store, and demand that the customer service representative give me a refund for said product, but, I did not return the product to the store... Hmm, I wonder what the reaction to this situation would be. Quote
Cameron Posted April 17, 2014 Report Posted April 17, 2014 no I didn't delete the aircraft when I ask for a refund. Why? Quote
Vinny003 Posted April 17, 2014 Author Report Posted April 17, 2014 Hi, Cameron!Let me explain to you happened. About 7 months ago, I asked x-plane.org store for a refund which is a mistake which I'm not going to make again, but I didn't get a refund though. Yesterday, when I tried to purchase the boeing 777 worldliner pro extended, I clicked on add to cart, I clicked on proceed to checkout, I keyed in my email address and password, then I got the x-plane.org software store and more! page saying the following errors were encountered while making a purchase: I have exceeded the order limit of $1.00. I emailed x-plane.org store, I told them about the problem above, then I got the email from x-plane.org store this morning saying sorry I cannot buy since I keep asking for a refunds when I buy. There is no point in buying if I'm going to ask for a refund right away. Then I told them from now on, I will not ask them for any refunds and I'm going to be a better customer. I really like the boeing 777 airplane! Cheers, Vincent Quote
Cameron Posted April 17, 2014 Report Posted April 17, 2014 Oh, so you never actually got any refunded money after asking for it, Vinny? Quote
Vinny003 Posted April 17, 2014 Author Report Posted April 17, 2014 (edited) Hi, Cameron!Nope. No refunds. Do you know where x-plane.org store is located and is there a phone number so I can call x-plane.org store so I can get the situation under control? Thanks! Cheers, Vincent Edited April 17, 2014 by Vinny003 Quote
Cameron Posted April 17, 2014 Report Posted April 17, 2014 Do you know where x-plane.org store is located and is there a phone number so I can call x-plane.org store so I can get the situation under control? Thanks! Hi Vinny, Sorry to say I don't know this information. I would imagine e-mail would be your best bet here. Quote
eaglewing7 Posted April 17, 2014 Report Posted April 17, 2014 Again, you asked for a refund on a product, but would not delete the product in question? Seems to me, that you've dug your own grave on this one. Frankly, I don't see why you should expect any help from the .org on this one. If you would have been more reasonable in the first place, odds are, this could have all been avoided. Quote
Vinny003 Posted April 17, 2014 Author Report Posted April 17, 2014 Hi, eaglewing7!It sounds like there is no refunds for downloads at .org I think. Cheers, Vincent Quote
eaglewing7 Posted April 17, 2014 Report Posted April 17, 2014 I'd be willing to guess that you, or anyone could get a refund from the .org, if you deleted the product files from your computer. But, by refusing to do so, you are guaranteed that you will not get a refund from them. I stand by my previous analogy of going to a store, purchasing an item, and then returning to the store without the item, and wanting a refund. No dice my friend. Quote
Cameron Posted April 17, 2014 Report Posted April 17, 2014 But, by refusing to do so, you are guaranteed that you will not get a refund from them.Where, in any of this, did you see a refusal (let alone a request) to delete such files? I'd be willing to guess that you, or anyone could get a refund from the .org, if you deleted the product files from your computer. Based on X-Plane.org store policy I'd be willing to bet otherwise: "No full refunds will be provided on any software purchases, updates, or scenery CD's and all sales are final." Quote
Vinny003 Posted April 17, 2014 Author Report Posted April 17, 2014 Hi, guys!I got the situation at the x-plane.org store under control. I emailed the x-plane.org store and apologized to them by telling them I wanted to apologize to them for asking for a refund. Please forgive me. Thanks! From now on, I'm more than happy to buy the software from them. This time I will promise to be a better customer. Thanks! About 10 minutes later, x-plane.org store emailed me and told me ok, he told me yesterday I could buy. Cheers, Vincent Quote
Cameron Posted April 18, 2014 Report Posted April 18, 2014 Glad you got it sorted Vinny! Nicolas did the right thing here, so applause all around. :-) Quote
Vinny003 Posted April 18, 2014 Author Report Posted April 18, 2014 Hi, Cameron!Thanks! Cheers, Vincent Quote
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