Unable to activate v1.9 [Linux]

[R-A-F]

Running openSUSE Tumbleweed kernel 7.0.5-1. Version 1.8 ran just fine on the same system/config. Now after removal of the old version and installation of the brand new v1.9, I'm greeted with X-Aviation Product Activation window. After inputting correct credential and clicking "Login" all I get is a red message "Unable to read response from server." I do have a  internet connection on my X-Plane machine, and other models/plugins can communicate with their activation servers just fine (X-Plane org store models for example). Does you plugin require a specific dependency maybe? Any ideas?

 

X-Plane Log.txt shows the following lines after clicking "Login":

 

X-Aviation Activation (login_window.cpp.96): Login Pressed. Do Logic
X-Aviation Activation (url_builder.cpp.54): Transaction ID: FL6g2EECrH
X-Aviation Activation (drm_system.cpp.264): ERROR A: [Unable to read response from server.]

 

I've tried running X-Plane with "OPENSSL_CONF=/dev/null" variable without any success with the activation. 

 

 

[Pils]

1 hour ago, R-A-F said:

X-Plane Log.txt shows the following lines after clicking "Login":

Please attach the original Log.txt

1 hour ago, R-A-F said:

I've tried running X-Plane with "OPENSSL_CONF=/dev/null" variable without any success with the activation. 

What was the thinking for doing this?

[R-A-F]

13 hours ago, Pils said:

What was the thinking for doing this?

I attached a full Log.txt file. "OPENSSL_CONF=/dev/null" is a walkaround for NON-Ubuntu Linux distros. Basically tells the X-Plane to ignore the systems SSL configuration. I've had an addon that absolutely refused to activate (communicate with the server) unless I had that variable set. See more here: https://www.x-plane.com/kb/linux-x-plane-12-out-of-memory-error/ . I tested this with your activation plugin, but obviously didn't work.

 

 

Edited 2 hours ago by R-A-F

[Pils]

12 minutes ago, R-A-F said:

See more here: https://www.x-plane.com/kb/linux-x-plane-12-out-of-memory-error/ . I tested this with your activation plugin, but obviously didn't work. 

“This problem will be rectified with X-Plane 12.3.1”

I guess that’s resolved now, but I guess was worth a (long) shot.

[R-A-F]

8 minutes ago, Pils said:

“This problem will be rectified with X-Plane 12.3.1”

I guess that’s resolved now, but I guess was worth a (long) shot.

Yup, just trying everything at this point. I also tried a completely different network - disabled my wired Ethernet connection to my home server and router and connected my X-Plane machine to Internet with a WiFi dongle via my phone's hotspot (pretty much bare 5G connection) - still no bueno. I'm running an external firewall and a DNS sinkhole on my wired connection, so I wanted to exclude the possibility of my own network blocking the transmission, but anyway even that didn't help.

[skiselkov]

We build & test primarily for Debian-based distros. Your issues is most likely caused by the X-Aviation plugin not being able to find the trusted root certificate list for the system (there is no universal standard on Linux where these are kept). Debian-based systems keep it in /etc/ssl/certs/ca-certificates.crt, but it seems OpenSUSE-based ones instead use /etc/ssl/ca-bundle.pem. Easy enough to remedy through a simple symlink. Throw this into the terminal:

sudo ln -s ../ca-bundle.pem /etc/ssl/certs/ca-certificates.crt

And fire up the simulator. Hopefully this will help.

[R-A-F]

2 hours ago, skiselkov said:

sudo ln -s ../ca-bundle.pem /etc/ssl/certs/ca-certificates.crt

 

That was it !!! I modified this to point to an absolute path (/etc/ssl/ca-bundle.pem), created that symlink and was finally able to activate v1.9. Thank you very much!

So anyway, for openSUSE users this worked: (any other NON-Debian distros you just have to find out where your CA certs are located)

 

sudo ln -s /etc/ssl/ca-bundle.pem /etc/ssl/certs/ca-certificates.crt

 

[skiselkov]

Thank you for following up.