IXEG 737 Tribute and report of a CTD outside view

[meshboy]

Hi!

 

Long story short, followed the IXEG 737 development fanatically 8 years ago but kids, house, business came in between until a week ago when i bought this magnificent bird!
It is truly a work of art, i can just sit in the cockpit in cold and dark and look around for hours without having the need for flying! =)
But it truly amazing when flying it aswell and all the systems and camera shakes and EVERYTHING about this plane is so good! The 737-300 is a special aircraft for me with the best between analog / digital but it really is top notch!

I have a small problem that i get a CTD on outside views. 

Had an old computer, same problem with XP12 and IXEG.
Build a new computer yesterday 7800X3D and 7800XT and same thing.
There is only a Xp-12 installation from steam with Europe scenery and then i only have the IXEG 737-300 plugin installed, no other plugin.

 

Anyone have the same?

 

I have supported a ticket to X-Aviation but i might test this forum aswell.

 

Thanks, and thanks IXEG for a great aircraft!

 

 

Log_ATC.txt Log.txt

Edited Friday at 05:21 PM by meshboy

[meshboy]

Another Flight, same problem. Works fine untill outside view 15-20nm from the Airport.

Tried "Run as administrator" via Steam and not schortcut but no luck.

 

Log.txt Log_ATC.txt

[Litjan]

I don´t see anything unusual in your log - I would doublecheck for latest drivers and no overclocking...but other than that - no idea. And it is not a problem I have heard of before :-/

[giacer]

I had never seen this before, it basically gives you a plugin error without naming it ...it's hard 

Quote

--=={This application has crashed because of the plugin: }==--

Are you sure it is related to this aircraft, have you tried with a default aircraft?

 

[meshboy]

This guy has the same problem.
Tried with many other aircraft. Two default and also now the Zibo 737, this ONLY happens to IXEG 737.

 

Funny thing is, if i stay in the Cockpit view, it is steady as a rock. Made a flight for 2 hours yesterday. LFMN -> LDDU and not a twitch. But if i do the same flight and go to outside view it crashes after departure around 10-15nm after takeoff all the time. I can replicate it always if i go Shift+4.

Are there any more logs thats being written or an option to dump more info?

 

Edited Saturday at 08:13 AM by meshboy

[meshboy]

11 hours ago, Litjan said:

I don´t see anything unusual in your log - I would doublecheck for latest drivers and no overclocking...but other than that - no idea. And it is not a problem I have heard of before :-/

Thanks for your reply. I have all the latest drivers/updates etc due to fresh installation of everything.

 

[meshboy]

Today i am going to try to fly IXEG without a scenery at all and see if that makes a difference. Will report back later today.

[meshboy]

Tried with No scenery at all and only IXEG 737 with outside view. Still crashing.

 

Next try is with all graphics settings to low.

 

Log.txt Log_ATC.txt

[meshboy]

Same with all Graphics settings to lowest sliders.

This is wierd.

 

Any debug mode from IXEG logs?

Log.txt Log_ATC.txt

[meshboy]

Ladies and gentlements, pilots, flight enthusiasts...

 

We have identifies ourselfs a villain for this external view crash! 

I Took this IXEG 737 baby up to 8000feet, disable Gizmo64 and X-A Validation plugins and VOILA!
Flying around at 33000 feet for an hour with the GPU power unit infront of the aircraft nose is quite a sight! =) hahaha

Dont think you can reengage any of these plugins and be back to normal. But the problem for the CTD is one of these plugins.

Does Gizmo have a log dump?

 

 

[meshboy]

Ok, no question about it.

I went to the Gizmo menu and selected "reboot script" and got a CTD one second later. 

Gizmo plugin or something within the code is the problem.

[giacer]

1 hour ago, meshboy said:

something within the code

only difference I have seen

You

Quote

0:00:00.037 G64:  core: curl_easy_init() provided by:[C:\Program Files (x86)\Steam\steamapps\common\X-Plane 12\Resources\plugins\Gizmo64.plugin\win_x64\libcurl.dll]
0:00:00.037 G64:  core: Boot Count: 1
0:00:00.042 G64:  core: *** OpenAL: Creating new context..
0:00:00.048 G64:  core: OpenALHooks->restoreContext: FAIL, previous context handle is NULL
0:00:00.056 G64: debug: Firmware v21.03.20.0220

Me

Quote

0:00:09.239 G64:  core: curl_easy_init() provided by:[X:\X-Plane 12\Resources\plugins\Gizmo64.plugin\win_x64\libcurl.dll]
0:00:09.240 G64:  core: Boot Count: 1
0:00:09.241 G64:  core: OpenAL: Shared OpenAL context..
0:00:09.245 G64: debug: Firmware v21.03.20.0220

Don't take it for granted, it might make sense, it' only an input. OpenAL might crash the sim

[meshboy]

That might absolutely be the case. The sound disappear sometimes before crashing. And once i had the sound disappear before the CTD for several minutes.

I will try to change the sound provider and do another test.

Thanks for the input!

[meshboy]

Installed the latest OpenAL drivers and that prevented the Context from being NULL but still the same CTD outside view.
This is irritating with no exception at the end of logs...

 

 

 

Log.txt Log_ATC.txt

[meshboy]

Tested other sound devices as well.

I give up, without logs from Gizmo och X-Plane this is impossible to find.

[meshboy]

Ladies and gentlements, pilots, flight enthusiasts...

We have identifies ourselfs a villain for this external view crash! 

This is a OpenAL32.dll issue. Gizmo is using that dll for sound. Something within that dll is causing my CTD.
When i removed this file and went for a spin, no problem.

 

Of course i dont get any sound but this dll is the problem. 

Now, is there a 64 bit version? any other legacy versions that i can try?

I also bought the mango sound pack. Great pack! (the little time i had in external views) =)

[Cameron]

11 minutes ago, meshboy said:

Now, is there a 64 bit version? any other legacy versions that i can try?

The one that ships is already 64-bit. I'm not sure why you're having the issue, but it does sound like some kind of system clash going on.

[meshboy]

@Cameron I downloaded an older version of OpenAL32.dll and problem solved! This is the issue.

Two questions:

1: Can you see something or replicate this within the 64-bit logs of Gizmo/OpenAL?
2: If i use the older version which seems to work fine, will i loose any functionality of the sounds? (I bought the Mango soundpack also that is installed)

I Also want to add once again. This 737 plugin is a BEAST! It flies really well and everything is so great, the flight dynamics, models, and cameras. Great stuff! =) Hope the IXEG team will continue continue the product line. =)

 

Edited 16 hours ago by meshboy

[Cameron]

12 minutes ago, meshboy said:

1: Can you see something or replicate this within the 64-bit logs of Gizmo/OpenAL?

No, this isn't a widespread issue. You and one other person are the only ones I've ever heard this issue from in thousands.

12 minutes ago, meshboy said:

2: If i use the older version which seems to work fine, will i loose any functionality of the sounds? (I bought the Mango soundpack also that is installed)

If the older dll works for you, great. I don't think you'd lose sounds that we ship, although the Mango sound pack will remove our sounds from playing.

[giacer]

 

41 minutes ago, Cameron said:

The one that ships is already 64-bit

inside Gizmo folder is called OpenAL32.dll, but no issue

@meshboy

How did you install 2° 737 ?
If you did copy and paste, maybe you dragged this error with you from your other computer

[Cameron]

5 minutes ago, giacer said:

inside Gizmo folder is called OpenAL32.dll, but no issue

The file name does not mean it is 32-bit. It is a dll compiled for 64-bit OS. X-Plane 11 only runs 64-bit.

[meshboy]

14 minutes ago, giacer said:

 

inside Gizmo folder is called OpenAL32.dll, but no issue

@meshboy

How did you install 2° 737 ?
If you did copy and paste, maybe you dragged this error with you from your other computer

Clean installation of everything. New computer, new X-Plane 12 from Steam. New IXEG 737. No dragging of files.

[meshboy]

47 minutes ago, Cameron said:

No, this isn't a widespread issue. You and one other person are the only ones I've ever heard this issue from in thousands.

If the older dll works for you, great. I don't think you'd lose sounds that we ship, although the Mango sound pack will remove our sounds from playing.

Ok, thanks.

Well, i guess this is "solved" then. Use another version of OpenAL if this problem occurs.