Hot Start Challenger 650 APU won't start

[Gobysky]

I'm using X-Plane 11 and just recently downloaded the 650 Sim. Paid more for this sim than any other sim I've purchased, so I'm not going to give up, yet.

I'm able to turn the battery on but can't get the APU to start, no rotation, no nothing. Also when I select external power and ASU, the engine won't start either.........

Any ideas on what may be causing this?

[Pils]

Please provide Log.txt from X-Plane, and if possible a high quality video of the issue, including views of overhead, etc., in case there's a problem with your procedures. Thanks.

[Gobysky]

I finally fixed the issue on the start page of x-plane where you select the aircraft. I clicked on fix all faults and I was able to extinguish the APU fuel pump light which was preventing start.  I’m amazed at all the systems detailed of this sim. It will take me awhile to get it to the point of taxing. The program crashed a couple of times and shut down, but that too is probably due to preferences set before aircraft boot up. (Guessing)

[Pils]

More info