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Hello,

It seems from your description that the aircraft might be in a de-activated state. Typically, these kinds of issues arise when there are network-related barriers, such as firewalls or antivirus programs, that might be preventing the simulator from connecting to our servers for activation.

Having checked the server log on our end, I don't currently see any attempt from your computer to reach out for activation. I would recommend you ensure that any firewalls or antivirus software are temporarily disabled or set to allow X-Plane and the associated aircraft to connect without hindrance.

Once you've done that, please try the to use/activate the aircraft again. If you continue to encounter issues, don't hesitate to reach out.

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