Bee Posted April 10, 2023 Report Share Posted April 10, 2023 (edited) Hi, I have purchased the G5 unit from Realsimgear and installed their plugins and SW from X-aviation. The system recognizes the G5 display, x-plane11 loads the RSG plugins but the x-aviation popup seems to be in a loop. it keeps asking for my credentials in order to validate the license and the product does not show up in its list. My G5 screen is blank and i suspect it is due to this. I'm attaching the log file. Any help is appreciated! Thanks so much. Log.txt Edited April 10, 2023 by Bee Typos Quote Link to comment Share on other sites More sharing options...
Coop Posted April 10, 2023 Report Share Posted April 10, 2023 (edited) --- Disregard previous. Should be fixed on your account now. Edited April 10, 2023 by Coop Quote Link to comment Share on other sites More sharing options...
Bee Posted April 10, 2023 Author Report Share Posted April 10, 2023 Hi, I still have the problem of the X-aviation licensing popup not authenticating me. Should I be trying something different? Thanks. p.s. The G5 screen says "This aircraft has no 2D-panel." I assume that's because it doesn't think I have a license. Quote Link to comment Share on other sites More sharing options...
Coop Posted April 11, 2023 Report Share Posted April 11, 2023 @Cameron Quote Link to comment Share on other sites More sharing options...
Cameron Posted April 11, 2023 Report Share Posted April 11, 2023 @Bee You will need to re-update your license. Please consider a re-install of the product and see how you go from there. Quote Link to comment Share on other sites More sharing options...
Bee Posted April 11, 2023 Author Report Share Posted April 11, 2023 I’ve done that multiple times. Will try it again in case something has changed and report back. Thanks. Quote Link to comment Share on other sites More sharing options...
Bee Posted April 11, 2023 Author Report Share Posted April 11, 2023 3rd re-install did the trick! Thanks @Cameron and @Coop !!! 1 Quote Link to comment Share on other sites More sharing options...
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