Switches don't work

[CirrusPat]

Just loaded the SR22 entegra and none of the switches will work.  Control surfaces work and i can put the key in but cant turn on ALT 1 or 2 or anything.  Also, "Toggle Aircraft Window" doesn't bring anything up??

[Coop]

In order to debug what is going on, we will need you to send us a copy of the X-Plane log.txt file. You can find a guide to get this file here: 

How to find the X-Plane log.txt file?

[CirrusPat]

Log.txt

[CirrusPat]

Hope that helps, really looking forward to flying this thing!!

[Coop]

Gizmo doesn't seem to be able to activate the aircraft. Can you check to make sure that your X-Plane folder is not set to Read Only?

Edited March 27, 2021 by Coop

[CirrusPat]

Made the folder not read only.  Also tried the plane on my laptop with similar results.

Log.txt

[Coop]

 It looks like the Microsoft Visual Studio C++ Redistributable is missing. You can install it following the guide here:

Steps to resolve plugins not loading (Error Code = 126)

[CirrusPat]

It worked!! Thank you so much!  I'm able to fly it now on my laptop, going to try it at home on my Desktop... Thanks again for the quick response!!  Plane flies great.

[CirrusPat]

Ok, I got it to work on my laptop but everything in the plane still dead on my desktop.  Only using 1 monitor now.

Log.txt

[Coop]

Did you copy the aircraft folder over or did you run the installer on your desktop? It appears that your gizmo license wasn't force-refreshed thus causing the issues on your desktop, so I would recommend running (or re-runnning) the installer.

[CirrusPat]

I re-installed using the installer.  Same problem.  This is getting pretty frustrating.

Log.txt

[Cameron]

It is still showing un-activated.

How many monitors are you running?

Move your mouse to the right of the X-Plane screen and click the key icon that pops out. You need to activate.

[CirrusPat]

So I had all the monitors disabled through xplane and it still didnt work.  I then physically disconnected all the monitors but one and the window finally popped up!!  It works now and it works great!  The PFD, MFD and autopilot popouts are just awesome.  Like flying the real thing!  Thanks again for your help.

[Guimaol]

Hi All! I just bought the SR22 and I have the same problem. Could anyone help me, please?

Log.txt

[Coop]

24 minutes ago, Guimaol said:

Hi All! I just bought the SR22 and I have the same problem. Could anyone help me, please?

Log.txt 345.92 kB · 0 downloads

Make sure to update from your old version of XGS, https://support.torquesim.com/hc/en-us/articles/360055788454-XGS-Plugin-Incompatibility-Error-127-

[gaygay]

i have a problem with the entegra sr22 series, i can hear the sound of the buttons but they have no effect or animation. how can i fix?

[Coop]

13 hours ago, gaygay said:

i have a problem with the entegra sr22 series, i can hear the sound of the buttons but they have no effect or animation. how can i fix?

In order to debug what is going on, we will need you to send us a copy of the X-Plane log.txt file. You can find a guide to get this file here: 

How to find the X-Plane log.txt file?

[gaygay]

thanks a lot for the help but i fix it, the problem was the avitab plugin

[dfgreene]

Just installed X-Plane 12 and TorgueSim Entegra on my iMac M1 (non x86).  The button will not work.  When clicked on you hear the sounds but nothing happens.  I did make the folder read only. 

 

 Log.txt file for the issue above.

 

Log.txt

[Cameron]

5 hours ago, dfgreene said:

Just installed X-Plane 12 and TorgueSim Entegra on my iMac M1 (non x86).  The button will not work.  When clicked on you hear the sounds but nothing happens.  I did make the folder read only. 

 

 Log.txt file for the issue above.

 

Log.txt 92.41 kB · 0 downloads

See the reminder here: