Enrit

[Enrit]

Hi,

I just reinstalled X-Plane 11, and reinstalled the IXEG737, which I have hugely enjoyed flying since its release 4 yrs ago.

On loading the 737, I get the following msg

"There was a minor problem parsing the VRCONFIG:
 You may need to update the airplane or report this to the airplane's author.
 Please see the log.txt file for detailed error information."

Log file attached. Also screenshot of the flight deck, showing overlay of the 2 types of engine instruments, and control columns with'floating parts'

Many thanks!

Enrit

Log.txt

[Litjan]

Hi Enrit,

this looks like an install gone bad - make sure you install the latest version of the IXEG (1.3)

Cheers, Jan

 

[Cameron]

Your log shows Gizmo could no be loaded. Perhaps try this: 

 

1. Go to Microsoft’s website to get the latest Visual C++ Redistributable here.

2. Scroll to the section for “Visual Studio 2015, 2017 and 2019”

3. Download the linked file labeled x64 (vc_redist.x64.exe)

4. Run the installer

5. Restart your computer

[Enrit]

Many thanks - will try and report

 

[Enrit]

Ok, I installed the Visual C++ files, uninstalled and downloaded the IXEG 737 fresh: some problems resolved, but still had some issues. I uninstalled and reinstalled the 737 again, but this time selecting stable Gizmo rather than Beta.

Visually the flight deck looks OK, but some switches don't work, some of the flight controls don't respond to the joystick (though some buttons work) and the pop out menus on the left for ground handing & views are missing.

Log file attached...

many thanksLog.txt

[Litjan]

Hi Enrit,

I don´t see anything that looks wrong on your log.txt.... but if your pop-out menus don´t work that hints at a problem with gizmo running not nominal. Did you activate the 737 (enter your X-Aviation credentials)?

Do you run a multi-monitor setup (those have problems with the pop-out menu sometimes)?

Is your hardware (Saitek stick) set up properly? You might be running a different controller profile, check your joystick setup.

There are two switches (buttons) not working right now (Fuel QTY test and LE device indicator test), but everything else should work.

Cheers, Jan

 

 

[Enrit]

OK, problem solved! It was the X-aviation credentials. When it asked me to authorise the PC, I ignored it, since the same pc was already on the list of authorised devices. Presumably it didn't recognise it since I did a full Windows reinstall last week. Once I authorised it again, all is well now.

Thanks for your help!