X-Plane crash - TBM 900

[Micslmn]

15 minutes ago, Goran_M said:

So, after checking your post history, of which all of them are in this thread, I have not seen a single log file from you that shows a crash.  The only log you posted shows a clean exit from the TBM and a clean shut down of the sim.  So either the crashes you are experiencing are absolutely unique to your system, where the log shows no crash, but the sim crashes anyway, or something else is going on.  But I'm not one to speculate without evidence.  Either way, we can't help you if you can't provide what we need for us to help you.

I'll consider your issue closed until you provide what we ask for.  

 

 

You can consider it closed I will likely not attempt to fly this product again and I know better moving forward on who to purchase product from. However just an FYI, on June 20th you asked me to provide log files. I provided 3 files, TBM, Xplane, and evening the Gizmo log as folks mentioned in the past that it has caused issues. I told you prior to posting these logs that the CTD’s were not being captured or written to the logs but you told me to provide them anyway. Please don’t publicly try to claim that I did not provide you the information you were looking for to help solve this issue, because I did what I was told. Review the thread.

[Goran_M]

10 minutes ago, Micslmn said:

I know better moving forward on who to purchase product from.

You want me to not publicly try to claim that you did not provide the information that we asked, yet you publicly state the above comment?

You were asked to provide a Log.txt after you reported your problem.

We did not ask for any other files.  After looking at that 1 file, I saw no indication that the sim crashed.  As I said, it even states the TBM had a clean exit, followed by the sim shutting down with no issue.  I don't know what else you would like me to do after seeing that.  You're claiming one thing.  The log is telling me something totally opposite.  The log file records exactly what is going on.  So, as I said earlier, there is something happening that is unique to your system, causing a clean shut down, but resulting in a crash.  Something I haven't seen in the 11 years I've been doing this.  Of course there are more avenues we could explore, but you decided to quit after my last suggestion to you.

Plugins are not without flaws.  Could the TBM be causing you problems?  Going by your logs, unlikely, but a slight possibility.  Could it be another plugin?  Highly likely.  Could it be scenery?  Highly likely. Could it be your internal hardware?  Definitely likely.

Others came in and offered to help, suspecting your scenery was the cause of the problem.

You're accusing the TBM of randomly crashing in some cases, but not in others, while at the same time, dismissing the scenery or any other plugins as being the possible cause.  The TBM is not coded with some uber code that spontaneously crashes your sim.  

Going by what you have provided, the chances of finding out what is going on is near impossible.  We can only do so much from our end, short of actually sitting at your terminal and finding out what is going on.  

In saying all this, despite your decision to, for some reason, publicly announce your intention to switch to FS2020 in a thread that has nothing to do with that, and then trying to discredit a product I was involved in, I am still willing to help you find out what the problem is.  But all I can do is make suggestions to try to eliminate all possible issues until your sim stops crashing.  Short of that, the choice is yours.

[Micslmn]

1 hour ago, Goran_M said:

You want me to not publicly try to claim that you did not provide the information that we asked, yet you publicly state the above comment?

You were asked to provide a Log.txt after you reported your problem.

We did not ask for any other files.  After looking at that 1 file, I saw no indication that the sim crashed.  As I said, it even states the TBM had a clean exit, followed by the sim shutting down with no issue.  I don't know what else you would like me to do after seeing that.  You're claiming one thing.  The log is telling me something totally opposite.  The log file records exactly what is going on.  So, as I said earlier, there is something happening that is unique to your system, causing a clean shut down, but resulting in a crash.  Something I haven't seen in the 11 years I've been doing this.  Of course there are more avenues we could explore, but you decided to quit after my last suggestion to you.

Plugins are not without flaws.  Could the TBM be causing you problems?  Going by your logs, unlikely, but a slight possibility.  Could it be another plugin?  Highly likely.  Could it be scenery?  Highly likely. Could it be your internal hardware?  Definitely likely.

Others came in and offered to help, suspecting your scenery was the cause of the problem.

You're accusing the TBM of randomly crashing in some cases, but not in others, while at the same time, dismissing the scenery or any other plugins as being the possible cause.  The TBM is not coded with some uber code that spontaneously crashes your sim.  

Going by what you have provided, the chances of finding out what is going on is near impossible.  We can only do so much from our end, short of actually sitting at your terminal and finding out what is going on.  

In saying all this, despite your decision to, for some reason, publicly announce your intention to switch to FS2020 in a thread that has nothing to do with that, and then trying to discredit a product I was involved in, I am still willing to help you find out what the problem is.  But all I can do is make suggestions to try to eliminate all possible issues until your sim stops crashing.  Short of that, the choice is yours.

I’m done going back and forth with you man. At the end of the day I gave you the information you provided and more. If you saw no crashes in the logs, then that’s different than saying I didn’t provide the information you asked me to. I have no control over the data that’s published to the log text. You also seem to insinuate that I’m making this up. I have video evidence through streams and recording on my channels that’ll show you these crashes and that’s not even half of them. You are right, folks did come here and offer guidance which was far more than what you did by throwing up your hands and saying you see nothing in the log files. I removed sceneries, plugins, tried flying in different regions of the world, you name it. Nothing worked. At the end of the day, I am done with this product and I am done with purchasing anything from your company again in the future. As I stated previously, close the ticket and let’s all just move on.

Good Day!

 

 

[Goran_M]

Ok!

Good day to you, too!