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YUPD58

Mashine ID locked

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Bought the pocket rocket, started the install and when i put my email and password for license 

have info: Mashine ID locked and need contact Support.

Please can you tell me what I need to do, thank you!

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For this to happen, you need to have had typed in the word FREEZE at some point. Did you upgrade a Windows version recently? 

 

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19 hours ago, judeb said:

For this to happen, you need to have had typed in the word FREEZE at some point. Did you upgrade a Windows version recently? 

 

I didn't typed word FREEZE at all and updated Windows like 2 weeks ago with last update!

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1 hour ago, YUPD58 said:

I didn't typed word FREEZE at all and updated Windows like 2 weeks ago with last update!

You had to have. Or, someone who you gave access to your account did. Either way, FREEZE typing is the only way for this to happen.

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Sorry didn't write word FREEZE and didn't give anyone my account for sure! What I need to do now can you

please tell me?

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Never mind. You already know why it doesn't work. I just went through your support history, where we caught you using software you did not own. That's why your account is locked.

No more discussion needed here.

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