main cabin door

[dbw11]

I am unable to close this door (on the ground, before start-up of engine) using payload panel...actually I can't get it closed period. I've looked in the docs that came with this aircraft and have been unable to find a solution. Any assistance would be appreciated. Thanks.

Dave

[Goran_M]

Did you press the button on the outside, to the right of the door or button inside the cabin, also to the right of the door?  You need to press this button and hold it to electrically close the door until it's down.  Clicking the handle closes and locks it.

[dbw11]

Found the one inside, pressed and the door closed. Many thanks. As to button outside about all I could see to the right of the door was a silver "button" but nothing happened when pressed.

Thanks again. Great aircraft you guys have made.

[Goran_M]

Make sure you stay in virtual cockpit mode when pressing the one outside.  It won't work if you switch to external view.