CTD and Black Screen

[mac2]

Since installing the TBM 900 (1.1.1) having some trouble loading up XP11 - it seems to take much longer to load or sometimes just get a black screen followed by a CTD - if it does load successfully seems to be sometimes jumping right into the 900 on the ground rather than loading up the flight configuration screen first -( it was working with no problems before installed the 900)..any help appreciated....

[fireone]

Any moment now ,someone will recommend posting your  zipped   log.txt   from the  XP11 root folder,  The log.txt file generated immediately after this event occurs.

[Goran_M]

Need a log file.  But one that is generated immediately after the crash

[mac2]

Ok

a)where do I locate this log file?

b)will it be useful as often I don't make it into an actual flight - the game just locks up and I get a black screen so end up c+alt+delete to close it down?

[mac2]

Thank I found the log (attached).

Took this right after my last flight - flight ended when I got the 900 airborne then sim just CTD...……………………..

TBM900_Log.txt

[fireone]

Your log.txt file appears truncated. It usually starts something like this :

log.txt for X-Plane 11.26r2 (build 112601 64-bit)
 compiled on Aug 21 2018 21:49:25
X-Plane started on Thu Nov  1 19:42:08 2018
 
This log file is generated automatically by Laminar Research applications and contains diagnostics about your graphics hardware, installation, and any error conditions.
If you need to contact tech support or file a bug, please send us this file. NOTE: this file is rewritten every time you start ANY of your X-System applications.
 
Windows 6.1 (build 7601/2) Service Pack 1.0
This is a 64-bit version of Windows.
CPU type: 8664
Physical Memory (total for computer): 34306048000
Maximum Virtual Memory (for X-Plane only): 8796092891136
CPU 0: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz  Speed (mhz): 3500
CPU 0: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz  Speed (mhz): 3500
CPU 0: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz  Speed (mhz): 3500
CPU 0: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz  Speed (mhz): 3500
 
X-System folder:'E:\planex11.20/X-Plane 11 Clean/', case sensitive=0

[Ben Russell]

2 hours ago, mac2 said:

Thank I found the log (attached).

Took this right after my last flight - flight ended when I got the 900 airborne then sim just CTD...……………………..

TBM900_Log.txt

Log file is very strange. Contains several different days of data indicated by timestamp. Truncated. Very odd..

 

Try rebooting your computer... X-Plane might be stuck as a zombie process somehow. Might be an easy fix while you wait for more advice.

[Goran_M]

The log file is the one in the root x-plane folder.  Labelled log.txt

[mac2]

@Goran Yes - I found my log file (attached to my post above)

@ben will certainly try a reboot...………………..but have had ongoing issues since installing (although last flight on the log got airbourne then got a CTD one before just got a black screen and XP11 froze before I got into a flight)

[Goran_M]

We need log.txt.  You posted TBM900_Log.txt

Although it'll be good to have both.

[mac2]

Just attached it...……………..

Couple of other questions -

How can I check what version I am on for the 900? - not sure how I would update it either as it uses an installer  (other planes I just delete and replace the aircraft file directly?) - also not familiar with the G1000 so interested to know how you can bring up the synthetic vision?

update:Just tried to use the 900 again first time tried to configure a flight with it just got a white screen (sim just locked it and had to exit to desktop) - second time used a couple of other aircraft to prove my XP11 was working then tried to start a flight in the 900 and just got a white screen again/sim locked/exited to desktop!

Log.txt

Edited December 2, 2018 by mac2

[Goran_M]

The installation file will have the current version number in the name.

The synthetic vision is enabled by pressing the PFD button on the PFD.  (Softkey 4)

 

Followed by the SYN VIS button (Softkey 1)

 

Your white screen is definitely unusual.  I'll forward the problem to toto and see what he can do with it.

 

Edited December 2, 2018 by Goran_M