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If you're expecting a "fast" reply, yes. This forum is primarily for support done by the community, not necessarily the developers. In this case, Hot Start has a Discord server for direct developer support: https://discord.gg/T7F8MmmD

I guess not..

Sorry to hear that it is still not working - in your log it looks like you are running out of memory: 0:08:20.650 I/TEX: Target scale moved to 4.000000. Texture usage is 417.00 mb out of 691.98 mb available. Memory headroom is 292.72 mb 0:08:20.728 I/TEX: Target scale moved to 2.000000. Texture usage is 529.99 mb out of 516.74 mb available. Memory headroom is 0.00 b 0:08:30.761 I/TEX: Target scale moved to 4.000000. Texture usage is 417.07 mb out of 787.36 mb available. Memory headroom is 390.48 mb 0:08:30.836 I/TEX: Target scale moved to 2.000000. Texture usage is 529.99 mb out of 516.74 mb available. Memory headroom is 0.00 b 0:08:40.870 I/TEX: Target scale moved to 4.000000. Texture usage is 417.07 mb out of 784.12 mb available. Memory headroom is 387.16 mb 0:08:40.953 I/TEX: Target scale moved to 2.000000. Texture usage is 529.99 mb out of 516.74 mb available. Memory headroom is 0.00 b 0:08:50.969 I/TEX: Target scale moved to 4.000000. Texture usage is 416.74 mb out of 737.70 mb available. Memory headroom is 339.88 mb 0:08:51.073 I/TEX: Target scale moved to 2.000000. Texture usage is 529.99 mb out of 516.74 mb available. Memory headroom is 0.00 b , you have a very weak hardware (laptop with 3050 card with only 4GB) and while this may fulfill the minimum system requirement for X-Plane 12, it may not be enough to run 3rd party add-ons like the IXEG 737. A recommended hardware configuration for X-Plane 12 is a system with at least 32GB of RAM and 8GB of VRAM. One thing you could try is to reduce the slider for "Texture Resolution" and "MSAA" to minimum and you also need to remove all third-party scenery because it will also use Video Ram (for example the Ortho4XP) but also other scenery and libraries like OpenSAM and custom airports. They all have special "textures" that will try to load into your RAM and VRAM and eventually you run out.

i just removed ALL the plugin except gizmo64, but it still crashed.here is the log.i'm really disappointed in 733.. Log.txt

I've been waiting for months and still no fix. No answer in support for months... I want some sort of compensation

I have been waiting for months, I have the same issue, no answer from support

I still have the exacts same issue. I wrote a ticket a few months ago. Still no answer.. GREAT SUPPORT THANKS FOR NOTHING

I build a scale FMS-3000 for my CJ4 cockpit porject for MSFS20/24 over at https://525charlie.com. I have few guys asking about using it for this CL650. MSFS makes it easy to pop out panel screens. I am not an XPL user so looking for ideas how to pop out the FMS screen to drag it over to my 5 in builtin displays. Any help would be appreciated!!

Hey there Olivier, I make a full FMS-3000 over at https://525charlie.com for MSFS20/24 for the CJ4 and I have a lot of guys asking about this HotStart CL650. I came across your post here about using WEBFMC. Does this application work when trying to do to fit the FMS-3000 screen dimensions? I am not an XP user.

Hi Pils, Hereby the requested screenshot. I hope you have a solution for me.

The button left of the ignition light screenshot will follow

Can you indicate on the screenshot exactly what button you pushed to start the engine, please? Also, please include a screenshot of the multi-function display.

Hi, After following the checklist, after stating " starting engine 2" pressing the starter knob on the overhead, the light stayed out. and the N1 also did not increase. I saw that the oil press was zero (in red). Does anyone knows what's going wrong? A screenshot of the overhead panel and the log file is included. many thanks in advance Log.txt

Is this the wrong place for support?

I tried the suggestion found in this forum: Delete the "…/Output/CL650 directory from X-Plane and you’ll be back as if you just installed it for the first time." But plane is still lading with pins and all the red sensor covers missing.

Greetings, I'm having a bit of a problem with my CL650. It's got a bit messed up so I'm trying to reset it to factory default cold and dark. I deleted all of the saved States and the only one that remains is the default but when I load it all of the outside components are already removed. How do I get it to a complete factory clean start please with pins, sensor covers and chocks in place?

Good morning, it looks like you are running several - potentially outdated, incompatible or unstable - plugins like Volanta, a Weather Radar, XPRealistic, XPilot, a touchdown recorder, and so on. There is also a long list of errors pertaining to the CSL aircraft used by the XPilot plugin... I also see that you are running this on a laptop with medium to low capabilities and have a lot of add-on scenery (like Ortho4XP, OrbX Innsbruck...), there are several messages about running out of memory . This is what I would suggest: Remove all third-party content to revert the X-Plane simulator to a "vanilla" state - i.e. the way it was when you first install it. Now install the 737 and see if it runs. If this works, you can install your other third-party plugins and content ONE BY ONE to see which ones causes the crash. Let me know if this helps!

here it is, i just download the installer and installed. but im going to try this amazing product, it crashed.i have no clue why it happens.could you help me please? Log-2025-10-01-0200.txt Log-2025-10-01-0228.txt

The one on the glare shield? The ATS mode depends on what vertical AFCS (autopilot) mode is active (on FMA).

Hi there, I re-installed a fresh new XP-12 and CL650 but I deleted my joystick preferences, so I had to assign every buttons :/ I assigned the ATS pushbutton to a switch but when I use it (on the before TO CL), it indicates SPEED instead of N1 TO. I don't remember how I did in the past to configurate it correctly. What I am doing wrong ?

That is correct, none of my tickets have been acknowledged. They were sent via X-Aviation Help Desk

bump

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