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EDWK01

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  1. Unfortunately that was the case with me. I had inadvertently asked for support twice and then the support was not available at short notice and so the matter was delayed by several weeks. Greetings from the vicinity of Bremen - Ernst Leider war das bei mir aber so. Ich hatte versehentlich 2 mal eine Support Anfrage gestellt und dann kam noch dazu, dass der Support kurzfristig nicht verfügbar war und so hat sich die Angelegenheit um mehrere Wochen verzögert. Grüße aus der Nähe von Bremen - Ernst
  2. Hello I am sorry that you also have this problem. Unfortunately I had to wait a few weeks until my problem was solved. Greetings Ernst
  3. Okay Guys, good morning (Guten Morgen Oliver @JetNoise ) Thanks to all for help. I have choose MyTopPc and thereafter type FREEZE and it seems works correctly. Thx again. Bye Bye Ernst
  4. Hallo thank you so much for help, but iam verry verry confused. Here my Steps: 1. Loggin 2. Choose a Name for the PC 3. Shall select a older PC ID 4. Select a (older) PC ID 5. Shall Type FREEZE??????? Why???? I m scared if a type FREEZE. The laste time was my Machine-ID blocked and i cant almost 6 week use my X-Aviation AddOns. Is possible to give me more help? Thank. Best regards Ernst
  5. Hallo together, Since a Windows 10 update to Build 1903 (2019-06-21), I want to enter FREEZE when i activate it. The last time I entered FREEZE, I had big Problems. Can anyone confirm that I absolutely need to enter FREEZE? Or is there another way I can use my X-Aviation products again? Sorry i am German and use Translator. Thanks for Help and a Good Day - Ernst
  6. Hallo, Today My X-Aviation License was updated. Thank you so much @Cameron for your help and support. I am so sorry for to type FREEZE, but i dont know of the meaning of this - sorry and i do it never never again. Now iam happy an can use all of my X-Aviation AddOns. Danke!
  7. Hallo, Today My X-Aviation License was updated. Thank you so much @Cameron for your help and support. I am so sorry for to type FREEZE, but i dont know of the meaning of this - sorry and i do it never never again. Now iam happy an can use all of my X-Aviation AddOns. Danke!
  8. Hello I bought the add-on at x-aviation and paid $ 74.95, but since 23.01.2019I can not use the add-on. Error : Machine-ID locked. The Support of X-Aviation do not answer me. I send a Mail 23.01.19 - no answer. I send a Mail 13.02.10 - no answer. Why? Is a Member of X-Aviation here? Can you help me? Liebe Grüße
  9. Hello, in advance, English is not my language and I hope you can understand me. I create a Ticket <1482432+IY3LC at Wed, 01/23/19 1:08 pm. I am very disappointed with the x-aviation support. why is this taking so long? Do you always let good customers wait so long when they have a problem? I hope here is an employee of X-Aviaton and can help me. Vielen Dank / Thanks so much and Regards from Germany Ernst.
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