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Ben Russell

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Ben Russell last won the day on December 7 2018

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About Ben Russell

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  • Birthday 04/01/1979

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  1. Ben Russell

    Does RWC require an update?

    Gizmo handles the data download function for RWC. Gizmo does not currently support HTTPS. This will affect XP10 and XP11. An update of some kind will be required.
  2. Ben Russell

    Can´t register my license

    Expect more problems in two weeks when the license wants to be rechecked. Move xplane out of program files folder permanently.
  3. Ben Russell

    Saab/Gizmo install problems

    You have xplane installed in c:/program files x86/... Windows protects this folder and is likely causing glitches. Move the xplane folder somewhere else. Try your desktop for now or somewhere inside your user folder.
  4. Ben Russell

    Wow got a warning from x-plane.org forum

    Perspective is also important. How much did you spend on groceries last time you shopped? How much does it cost to fill your car? The amount of fuss people make about the cost of software products with free updates lasting years relative to the other expenses in life would be laughable if it wasn't so depressing.
  5. Ben Russell

    I have skymaxpro 3, Can i get a discount for version 4?

    I asked for a loyalty discount at the gas station today. They told me to get lost.. Rip off merchants.
  6. Ben Russell

    TBM 900 Activation fail

    Do you have an anti virus package installed? Recently (in the last six months) we've started seeing that anti virus packages are silently blocking HTTP communications on Windows machines. Adding an exception for X-Plane to allow it to use http comms generally fixes the problem. Can you please also provide your GizmoLog.txt from the X-Plane folder, this will show a little more information about your problem. Thanks..
  7. Ben Russell

    Next update?

    I think the underlying message is that the team is busy with various family and professional commitments and that any form of commitment or projection of future plans for release are likely to setup expecations within the community that might not be fully met as life unfolds. It's better to publish the feature list contained in an update, and a date of availability for the update, when the update is actually ready to publish. This keeps expectations and promises more realistic. The community also needs to bear in mind that while some key members of the team are busy with high profile obligations their pre-existing products have been supported in the market for 10 years with free updates. The IXEG project was purely self driven with no funding at all for five years before release. The technologies it relies on are created and maintained by myself, and I've been in the X-Plane arena for nearly 15 years. In short: "Reports of IXEG's death are greatly exagerrated."
  8. Ben Russell

    Next update?

    Don't give away all the secrets at once, Jan.
  9. Ben Russell

    CTD and Black Screen

    Log file is very strange. Contains several different days of data indicated by timestamp. Truncated. Very odd.. Try rebooting your computer... X-Plane might be stuck as a zombie process somehow. Might be an easy fix while you wait for more advice.
  10. Ben Russell

    Saab340 strange behaviour.

    Default airplanes use the new xp audio engine. The Saab uses custom code designed for Xp10. I've requested feedback from Laminar.
  11. Ben Russell

    Saab340 strange behaviour.

    This is likely a bug with Xplane 11 and it's new audio engine. The Saab has been on the market for five years and these are the first two reports we've had of this bug. Will raise with Laminar but your patience is appreciated.
  12. Ben Russell

    No Sound

    You can install a second copy of xplane using the xp demo installer.
  13. Ben Russell

    Saab 340A Issue

    Playing by number... You have 14 aircraft. We have several thousand customers and five years market exposure. Respectfully...
  14. Ben Russell

    Plugin problem (Linux)

    You can safely ignore the gizmo error message.
  15. Ben Russell

    Saab 340A Issue

    I do not know of any wide spread issues regarding WT3 and the Saab. You are the first user I'm aware of to report this issue. This leads me to believe that its a configuration issue on your machune rather than an inherent bug or conflict. Have you tried reducing detail and or quality options to determine if your system is somehow at max load? Have you been able to find any other users reporting this issue? I do not follow the xplane. Org forum as I am shadow banned there but I am able to read it and will follow up on any information you can provide to determine if this is in fact a wide spread issue. Thanks, Ben.