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Ben Russell

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Ben Russell last won the day on July 28

Ben Russell had the most liked content!

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About Ben Russell

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  • Birthday 04/01/1979

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  1. Ben Russell

    XP11 CTD on loading screen with Saab 340A

    Thanks for the help. Appreciate the effort to add more test data.
  2. Ben Russell

    XP11 CTD on loading screen with Saab 340A

    Thanks for the log files. I've never seen this error before. Will take a while to figure out what's going on...
  3. Ben Russell

    Authorization locked

    Here are the relevent text's from the DRM GUI. For selecting the machine to freeze: "Select ONE machine to de-authorize forever:" For confirming YOUR action: "De-auth and freeze this machine forever:" Additionally, to ensure that you actually read the text above, you are required to read this sentence: "Please type FREEZE to agree.." .. You clearly read the words on screen. You ignored the consequence. This is not in the fine print of a EULA you scrolled past - like every other major service -. Please explain how the process could be clearer. You chose to ignore the information presented.
  4. Ben Russell

    Authorization locked

    The message earlier in the thread is a reply. It may not be the reply you like or wanted. Earlier iterations of the DRM were utterly plagued by large numbers of users sharing our products in any way they could. This loophole has been eliminated. The wording throughout the DRM FREEZE process is fairly clear and blunt. If you believe it can be made easier to understand please post feedback about where wording is unclear or how it failed you. "Assuming it was like Apple" was your failure to properly read and understand the process.
  5. Ben Russell

    License / Deauthorise

    If you are doing a fresh re-install of (for example) Windows 7 to "go back" the System ID will be new to our servers and will pose no challenge to re-register. If that's not what you're trying to do please restate your needs more clearly. "of bo back to the previous one" makes no sense. I assume you meant to type "I've got to go back to the previous one." - Even this is not clear. "Previous one", previous what, exactly? Previous OS, previous machine, previous disk image?
  6. Ben Russell

    Saving situation

    I'll have a think about it and file a feature request to see if we can get basic SDK support improved. It won't mean that products automagically work with .sit files but it will make it much much easier to integrate our plugins with the X-Plane .sit file actions.
  7. Ben Russell

    Saving situation

    Makes sense. The SDK offers almost nothing with regards to .sit file integration. Not even a series of messages to inform a plugin of load/save events being triggered. It's irritating.
  8. Ben Russell

    Saving situation

    Do they integrate with the built in sim .sit file load/save and it's associated commands and menu options?
  9. Ben Russell

    Saving situation

    Can you name some of the products that support this? I'm curious. The SDK offers poor support for this functionality and I would like to be proven wrong.
  10. Ben Russell

    Saab 340 Rapid fuel loss

    Always post Log.txt file form X-Plane folder.
  11. Ben Russell

    New PC

    You should be able to run it after you've copied the X-Plane folder to the new machine. If there are any issues with Gizmo not working install this: https://www.microsoft.com/en-au/download/details.aspx?id=48145
  12. Ben Russell

    Gizmo Crash Xplane 11

    I ran some Google searches to see if this is a common issue. It seems you're the only one to experience it. There are many other threads about the 550 crashing for a wide varienty of reasons though. I'll log it to the bug tracker but won't be actively investigating it unless it's a wide-spread issue. It could be that it is only possible to reproduce on your machine.
  13. Ben Russell

    License / Deauthorise

    This is normal. The machine ID is generated from the OS install. Not your hardware. Positive: You can change your hardware freely. Negative: Windows update triggers a new machine name about 3 or 4 times per year. An acceptable trade off in the quest for decent user friendly DRM.
  14. Ben Russell

    MU2 1.9 crash to desktop after one hour

    You're welcome. Here's a link to the xE team forum post. https://forums.x-plane.org/index.php?/forums/topic/149092-xe-and-gizmo/&tab=comments#comment-1428322 We'd fix the issue if it was on our side of the fence. The xE team seems satisfied that it's their own issue to deal with. Link provided for clarity. Thanks for your understanding.
  15. Ben Russell

    MU2 1.9 crash to desktop after one hour

    Do you have xEnviro installed? If yes, that's the problem. The xE team is aware of it. If not, post Log.txt and GizmoLog.txt so we can investigate.