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Ben Russell

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Ben Russell last won the day on December 7

Ben Russell had the most liked content!

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About Ben Russell

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  • Birthday 04/01/1979

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  1. Ben Russell

    TBM 900 Activation fail

    Do you have an anti virus package installed? Recently (in the last six months) we've started seeing that anti virus packages are silently blocking HTTP communications on Windows machines. Adding an exception for X-Plane to allow it to use http comms generally fixes the problem. Can you please also provide your GizmoLog.txt from the X-Plane folder, this will show a little more information about your problem. Thanks..
  2. Ben Russell

    Next update?

    I think the underlying message is that the team is busy with various family and professional commitments and that any form of commitment or projection of future plans for release are likely to setup expecations within the community that might not be fully met as life unfolds. It's better to publish the feature list contained in an update, and a date of availability for the update, when the update is actually ready to publish. This keeps expectations and promises more realistic. The community also needs to bear in mind that while some key members of the team are busy with high profile obligations their pre-existing products have been supported in the market for 10 years with free updates. The IXEG project was purely self driven with no funding at all for five years before release. The technologies it relies on are created and maintained by myself, and I've been in the X-Plane arena for nearly 15 years. In short: "Reports of IXEG's death are greatly exagerrated."
  3. Ben Russell

    Next update?

    Don't give away all the secrets at once, Jan.
  4. Ben Russell

    CTD and Black Screen

    Log file is very strange. Contains several different days of data indicated by timestamp. Truncated. Very odd.. Try rebooting your computer... X-Plane might be stuck as a zombie process somehow. Might be an easy fix while you wait for more advice.
  5. Ben Russell

    Saab340 strange behaviour.

    Default airplanes use the new xp audio engine. The Saab uses custom code designed for Xp10. I've requested feedback from Laminar.
  6. Ben Russell

    Saab340 strange behaviour.

    This is likely a bug with Xplane 11 and it's new audio engine. The Saab has been on the market for five years and these are the first two reports we've had of this bug. Will raise with Laminar but your patience is appreciated.
  7. Ben Russell

    No Sound

    You can install a second copy of xplane using the xp demo installer.
  8. Ben Russell

    Saab 340A Issue

    Playing by number... You have 14 aircraft. We have several thousand customers and five years market exposure. Respectfully...
  9. Ben Russell

    Plugin problem (Linux)

    You can safely ignore the gizmo error message.
  10. Ben Russell

    Saab 340A Issue

    I do not know of any wide spread issues regarding WT3 and the Saab. You are the first user I'm aware of to report this issue. This leads me to believe that its a configuration issue on your machune rather than an inherent bug or conflict. Have you tried reducing detail and or quality options to determine if your system is somehow at max load? Have you been able to find any other users reporting this issue? I do not follow the xplane. Org forum as I am shadow banned there but I am able to read it and will follow up on any information you can provide to determine if this is in fact a wide spread issue. Thanks, Ben.
  11. Ben Russell

    Weather and ice effects VR?

    https://www.harveynorman.com.au/htc-vive-virtual-reality-kit-consumer-edition-version-2-coal-black.html $939 AU dollars. To support a small but vocal fraction of the market. Then there's the issue of the hardware you own to run it. Buying a headset does NOT magically upgrade your PC. This isn't AAA games dev where we make $250 million dollars on launch weekend. I have a VIVE, I paid some $700 for it. My hardware is barely capable of utilising it. (970M GPU, Laptop.) It is mostly unusued and is currently boxed because life circumstance dictates that I don't have the space to set it up. Thankfully I have a laptop so I can remain productive even with limited space. Everything is a trade off.
  12. Ben Russell

    Comm/Nav Numbers missing, missing text on Garmin

    Try deleting this folder: D:\Xplane/X-Plane 11/Resources/plugins/projectFLY
  13. Ben Russell

    Strange Bug!

    Craig, you need to move past the drama and focus on your actual technical issues. Rehashing the past is a waste of everyone's time.
  14. Ben Russell

    Can't activate IXEG 737

    Probably your anti-virus blocking Gizmo from contacting the X-Aviation servers. We've been seeing this recently. See if you can add an exception to allow Gizmo/X-Plane to use HTTP networking features in your AV software.
  15. Ben Russell

    crashes and closes the program Xplane 11

    The above screenshot is all the information I have. I assume a future xplane update will resolve the issue. Possibly even 11.30.