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Showing results for tags 'no response'.
I placed an order for several items costing $277.00. I could not install a single one no matter how many times I download the files. The problem is that after selecting the Windows setup file after extraction, The splash screen for X-Aviation is really tiny and you cannot enter your information to activate the product and there is no way to expand the window so you can enter the email and password. I sent a request into tech support for help and waited the week they asked for, not happy, but I did it since they said they usually answer in 3 days and not to submit another email because it would delay things. I waited 2 weeks and sent another email asking to get what I paid for, no luck, no response after 4 weeks I sent a note to the purported founder of this gaggle, no answer, waited another week and messaged him again, no luck, no reply. Good thing I paid with PayPal! There is no other way to contact them, no phone number, nothing. However, a search of Business records in Florida shows numerous complaints to which they did not respond. So beware, Customer Service will not email you back if you have a problem. Look elsewhere for product. There are more reputable dealers out there unless you want a product that only X-Aviation sells. My advise to X-Aviation, close shop and open under a new name because I'm filing a complaint with the NC Attorney Generals Office, easy to do online and they call you back in less that 2 business days. And PayPal is the best bet against not getting what you pay for from Internet shopping.