This morning I purchased your TBM 900 product and managed to get it installed, started X-plane 11 and loaded the aircraft. After starting X-plane and loading the TBM aircraft and entering my email, etc. the aircraft was authorized and the tutorial started. Everything seemed great until about 45 seconds into the welcome tutorial there was a power failure and the computer stopped. Of course this is no fault of yours LOL. However after power was restored and I restarted the computer, and X-plane and loaded the TBM I have experienced a problem that I have been unable to resolve.
After testing all this morning I can determine no problem with X-plane – all the other planes work as expected. The problem is only with the TBM
Here are the symptoms
I use 4 screems - the main screen is totally light gray and the simulation is paused and I cannot get it off pause. I can see the plane interior on the top three screens. I see the maintenance menus on the left etc. but no matter what cannot get the simulation to un-pause. Pressing P or the pause symbol causes a momentary flicker – the prop moves a little – but the simulation remains paused. On the extreme right of the main screen I see the Gizmo menu. Nothing on the menus seems to work – including the TBM plugin menu.
To try and fix things I did the following
- Removed all uncecessary plugins
- Removed and re-installed the TBM ( a pain because my internet is slow and it is a big download)à
- Re-installed (updated) X-plane 11.
- Checked the online forums and found no one with a similar problem
Please help me get it working. Obviously I am excited to try the aircraft out but am getting nowhere. The first 45 seconds seemed pretty good ;-). I wonder if something in the registry got corrupted. Does the un-install remove ALL the registry entries? Is there a log file somewhere I need to post>
Any help greatly appreciated.