I do not know him personally but I think you're right, Javier. IIRC Tom took part in the developing of the Fokker 100 which is available for free in release 2.3, currently. Now living the life of a plane developer sometimes puts these people also into a role where they want to give special support to new planes that they are interested in. That's, what he does i think. You can find evidence in his support for nearly every new payware plane coming to market. He wrote a UFMC profile for the Q800 and did a lot of testing. Now, the CRJ seems interesting to him and he is fascinated. Being a software developer myself I also realize that jokes, kiddying and even hilarious or silly comments are quite normal when developers talk to each other. Within the context of a support forum let's say with all the users as an 'audience' you cannot talk the same way as if you were in a collegue-to-collegue situation. That's what he did: he just did not realize the context. So, the question was correct: "Was that needed?" Being also a german myself I do not think that he intended to make comments that show racism or ethnic jokes. Our history does not put us in a role to do this without consequences. We all know. So we could blame him for ignoring the support channel context, but for nothing else. And now let us come back to business. That plane is fantastic and hopefully Tom will return. Looking forward to that. ;D