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Cameron

X-Aviation
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Everything posted by Cameron

  1. @Larrym, I believe I have identified the issue you experienced with needing to run Rosetta. Please re-download and re-install from a fresh installer. Hopefully that fixes it!
  2. @tkelley353 and @pilot006, I've identified the issue with the C172 and have just cut a new installer that should take care of this. Please re-download and reinstall from the new installer file. @tkelley353, I've also added new code to account for the fringe case like yours where the only product you own from us is the G5. It should now remove Gizmo for you. If you don't mind, I'd like you to run this new installer WITH Gizmo installed.
  3. Please upload the log.txt file from your root X-Plane folder.
  4. Looking at the installer code and your account, I can see why now. You have an edge case where the only product you own is the RSG G5 from us. In this instance, if you don't own any other products we sell, then we don't present you with the option to remove it because it assumes you don't have it installed. I'll add some code that accounts for this.
  5. We've identified the issue you're experiencing. The fix will come in the next update of the Islanders!
  6. The default selection in the installer is to not remove Gizmo. You must select to remove it, which it sounds like you did not do. I have just tested the installer and it works as it should in this scenario. Please attach your log.txt file from your X-Plane folder after running an aircraft with the G5 in it.
  7. Please see the support ticket you opened. Thanks!
  8. Do you have some kind of an anti virus that could be interfering here?
  9. For the G5's themselves, no, that is not correct.
  10. There is a file called log.txt in your X-Plane folder. Attach that file here.
  11. You will need to upload a log.txt file.
  12. Captains, This will serve as a formal forum announcement that we have released the version 2.2.0 update for the RealSimGear G5 Instruments. All customers who have purchased the G5 Instruments up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the G5 Instruments from today forward, your purchased download will already be updated to version 2.2.0 for you. Please Note: This installer will update the Cessna 172SP, BN-2B/2T Islanders, as well as the Beechcraft Sundowner if you own any of those products. NEWS: With this update we continue phasing out Gizmo from our product line and introduce Mac ARM support! What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original G5 Instruments download and re-download the file. It will download as the latest version! The following is a list of additions/fixes included: Improvements/Bug Fixes: Removes the use of Gizmo Brings official Apple M Chip/ARM support Fixes issues with automatic popups in windowed mode Adds go-around mode for autopilot scoreboard Flight director now shows hollow with only FD engaged Latest library updates for improved X-Plane behavior and stability Adds press-to-sync logic for heading bug, course (direct course), baro (29.92) As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.
  13. This is the remnants of an old install you had.
  14. Your log.txt indicates a plugin missing. Sounds like you have an anti-virus that has killed it during the install process.
  15. This will serve as an official announcement that we have released the version 2.1.1 update for the SR20 G1000. All customers who have purchased the SR20 G1000 up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the SR20 G1000 Series from today forward, your purchased download will already be updated to version 2.1.1 for you. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original SR20 G1000 download and re-download the file. It will download as the latest version! The following is a list of additions/fixes included: NEWS: With this update we continue phasing out Gizmo from our product line and introduce Mac ARM support! Bug Fixes and Improvements: Fixes X1000 default popup bug/crash with X-Plane 12.1+ Removes the use of Gizmo Brings official Apple M Chip/ARM support As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.
  16. Yes, native Mac support is included.
  17. This will serve as an official announcement that we have released the version 2.1.1 update for the SR22 G1000 Series. All customers who have purchased the SR22 G1000 Series up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the SR22 G1000 Series from today forward, your purchased download will already be updated to version 2.1.1 for you. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original SR22 G1000 Series download and re-download the file. It will download as the latest version! The following is a list of additions/fixes included: NEWS: With this update we continue phasing out Gizmo from our product line and introduce Mac ARM support! Bug Fixes and Improvements: Fixes X1000 default popup bug/crash with X-Plane 12.1+ Removes the use of Gizmo Brings official Apple M Chip/ARM support As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.
  18. Grab the middle bottom of the G5 and drag it.
  19. Captains, TorqueSim and X-Aviation are proud to announce the upcoming release of the Take Command! CitationJet 525 for X-Plane 12! This aircraft has been crafted with extreme precision, cutting-edge technologies, passionate attention to detail, and the latest features X-Plane has to offer to deliver an unparalleled simulation experience for virtual pilots. Development on this product started over 5 years ago, and we’re excited to be approaching project completion. We will share more details about the release soon. History of TorqueSim TorqueSim began as a collaboration between Steaven McKenzie and Cooper LeComp with the release of the TorqueSim Pocket Rocket in 2019. Since then, they've expanded their fleet, grown the team, and introduced a variety of high-quality aircraft. A significant milestone was when Ulrich joined as the key developer behind the acclaimed Islander BN-2B and Turbine Islander BN-2T aircraft. Building on that success, they launched their flagship product—the Take Command! SR22 Series, in partnership with RealSimGear. This product line has led to the development of several notable variations, including the SR20 and Entegra-equipped models, as well as advanced professional iterations like the G6 and the all-new G7. The SR Series marked their entry into the professional market, where their aircraft are now trusted by hundreds of professional customers worldwide for flight training, education, and recurrence programs. Now, TorqueSim is thrilled to return to its roots with the introduction of a unique and meticulously developed aircraft that we think you’re going to love. About Take Command! The X-Aviation Take Command! branding represents the very best of flight simulation immersion, and assures you this product is one of the most sophisticated, study sim level aircraft available for X-Plane! Real world pilots assist in the development and testing of these products, and real world procedures are followed. It tells you these products are unlike any other product you've seen outside of the ever growing X-Aviation catalog! Simulate what the real pilots do on these aircraft daily! About the CitationJet The CitationJet is notoriously one of the most confusingly named product lines in aviation. The Model 525 has had many different variants through the years and features a long lineage of aircraft. This model is the original CitationJet (model 525), dating back to the early 1990s. This plane is a pilot’s airplane—remarkably responsive, highly performant, and a joy to fly, all while being fully certified for single-pilot operation. A range of approximately 1500 nautical miles means you can fly a wide variety of routes with this aircraft. Some great routes include Boeing Field (KBFI) to Dallas Love Field (KDAL), Teterboro (KTEB) to Denver (KDEN), or Nice (LFMN) to Madeira (LPMA). Next Level Modeling, Texturing, and Sound Every detail of the Citation 525 has been painstakingly recreated to the highest standards of quality. We’ll let the screenshots speak for themselves. We’ll also share our custom sound pack in upcoming videos. Custom Avionics This aircraft features avionics from one of the most unique eras of aircraft panels. The semi-glass cockpit simultaneously has great character and utility, while offering a vastly different flying experience. Fully custom Honeywell ED600 EADI/EHSI pilot instruments Rising runway Single-cue / Cross pointer flight director HSI mode, Arc mode, and Map mode on the EHSI. Map mode, when tied to the UNS1 source for navigation, provides an indication of your upcoming flight path. When tied to NAV radios tuned to VORs, it provides a unique short-range navigation map. Many different navigation sources! All configurations feature the fabulous UNS1 FMS created by Amy Parent. This flight management system is modeled faithfully and provides a unique type of FMS, especially in comparison to what is commonly seen in traditional airliners. The standard configuration, alongside the UNS1, adds the CNI 5000 radio stack equipped with dual COM and NAV radios, an ADF receiver, as well as dual transponders. Additionally, it can be flown with dual X-Plane GNS530s, replacing the CNI 5000. These two GPSs are then paired alongside dualGTX 327 transponders to provide a thorough navigation solution. We also have compatibility with third-party GTN750 navigators for those that want to fly with the latest navigation systems! Custom autopilot system, simulating the variety of unique operational modes of the autopilot. Approach indexer for angle-of-attack reference Davtron chronometer Custom gyros, with various behaviors and failover modes Advanced Systems Depth We’ll go more in depth with the system descriptions in a future post as we get closer to release. Here is an initial overview of the many custom systems we have included. The TorqueSim CitationJet has a fully-custom electrical system featuring the complete array of circuit breakers, detailed modeling of the starter-generators, bus distribution systems, and the electrical consumers themselves. Pull a breaker and see the ramifications and behaviors or disconnect the battery in the cargo compartment. Even the aft breaker panel is modeled. A custom fuel system with boost pumps, transfer valves, tanks, and more is also included.. The engine interface is highly customized to include accurate engine parameters, starter logic, igniters, thrust attenuators, both turbine and fan syncing, gauge behaviors, and more. We have also customized the hydraulics systems, including gear and brake logic. The aircraft’s unique and intricate flight controls, including the ground flap 60° position, speedbrakes, trims, and control lock, have also been modeled. The fully custom pneumatic system affects everything from pressurization to climate and ice protection. From outflow valves to the pressurization controller, it's modeled. High-Fidelity Flight Model The flight model of the Citation 525 has been refined and optimized specifically for X-Plane 12, ensuring an authentic flying experience. Every aspect of the aircraft’s performance has been carefully tuned to replicate the real-world counterpart, from precise takeoff and landing speeds to accurate fuel burn rates. Custom airfoils further aid the flight dynamics, providing a true-to-life feel in every phase of flight. The flight dynamics have been fine-tuned to match the unique handling characteristics of the Citation 525. We'll see you all again real soon for another update!
  20. For the G5 to work on Mac you'll need to run X-Plane using Rosetta. This will be changing soon.
  21. You'll face this problem again in a few days if the culprit is not found. The good news is you can start plucking them one by one next time to see which it is.
  22. It seems you're having some licensing issues. Your first try should be to remove all plugins from the X-Plane/Resources/Plugins folder except for the X-Aviation one. Then see if it works after that. It's likely one of these plugins has an old DLL overtaking cURL.
  23. Your log shows the G5 is not installed to the aircraft. Be sure to follow these steps: https://help.realsimgear.com/en/articles/5779377-g5-g500-installation-into-other-aircraft
  24. For any products, regardless of development team (Hot Start, IXEG, ToequeSim, etc) we do not offer such indications. So, to directly answer your question, no, there is not and we won't intend to until the next update is out or very near it.
  25. If you re-installed IXEG from the installer, it's grabbing a more recent version of Gizmo that no longer supports 10. I don't know of any archived copies available.
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