hews500d

Can someone please get in touch with me in reference to support ticket KEF6T? I submitted it 9 days ago and haven't heard anything from anyone. I would like to figure out what's gone wrong with my MU-2 and Saab installations. Something happened around the time I installed Skymaxx Pro, UrbanMaxx, and Maxx FX. Now, i can't get any twin engine plane other than the Saab or Rotate MD-80 to start on the right engine. It's like a hung starter situation. Before installing the 1.7 MU-2 update, I had a strange console error pop up anytime I would load the MU-2 and move the throttles. Since installing, the error no longer occurs, however the plane is dead. I can't get it to power up when the battery or inverters are turned on. The Saab on the other hand will power up, however the right engine temp is around 40 to 41 degrees celsius right off the bat and as soon as I attempt a start the temp redlines. Something strange is going on and I have no clue how to fix it. GizmoLog.txt Log.txt

My support ticket email finally came thru... Ticket # is KEF6T

Added to my contacts list and also resubmitted a support ticket request. Attached is a screenshot of the window that comes up. I still haven't received an email confirming the support ticket #.

Hi Cameron. I haven't been getting a support ticket #'s. When I went thru the process last week a message popped up saying I would be emailed a support ticket # but nothing ever came thru, not even in my junk email. I'm using a yahoo email address. Is there an email address I can add to my contacts? Yahoo may be blocking it for some reason.

Tried that one week ago and still haven't heard anything from anyone. Asked twice before that using the same link as above about a download reactivation to see if reinstalling the MU-2 would help and received no response to either of those replies either. How long does it take ???? The website says usually within 3 days ???

A few months back I purchased the Saab SF340, UrbanMaxx, MaxFx and Skymaxx Pro and then a couple weeks later the Rotate MD-80. I'm not sure what happened since after installing these I can no longer fly my MU-2 or any other twin engine plane, however the Saab still works fine. I'm not certain if it happened after installing the Saab and Maxx add-ons or the MD-80 since I didn't attempt to fly any of the others until after installing the MD-80. What is happening is whenever I load one of these, the right engine keeps repeatedly starting but will never start running. I just installed the update to the MU-2 tonight to 1.7 and since installing this update, my Saab will no longer start on the right engine. I tried using the auto-start feature and got a message saying the engine RPM's were to high for an autostart ??? At this point I"m ready to uninstall and reinstall everything unless someone can help me get this sorted. Logs are attached. Darrell GizmoLog.txt Log.txt Cycle Dump.txt

Thought some of you might find this interesting. In recognition of the 50th anniversary of the MU-2. http://www.air1st.com/around-the-word-n50et.html Darrell

Thanks for the update Tom! I just updated to 64-bit in preparation for the big release! Looking forward to spending many hours flying the Moo! Darrell

Thanks for the updates. Definitely looking forward to the newest version! Darrell