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Posted

Hey YYZatcboy sorry about the problem with the store. I'm not a wizard with web coding. Cameron had to step out ill let him know when he gets back in.

Thats weird, ill try on another computer.

Guest iannik
Posted

Hi there,

Just bought! I have a question: I purchased it thanks to x-aviation newsletter Who informed me of the release, I took it  with my iPhone because I am away for holidays but I read after payment that download link will be active only for 2 days, how can I do?

Posted

Still no joy with the store... hope I don't miss out...

Hey, Joe,

Unfortunately there's not much I can offer in assistance other than our discussion already had in Skype. This always comes down to a personal computer issue and not a store issue. As you can see, many people purchasing successfully already!

Posted

The store appears to be broken. It's a never ending loop of getting me to log in, taking me to the home page, select the plane, back to the log in.

Have you tried to not log in first, but add the plane to the shooping cart, then after clicking check out you'll need to log in. Maybe it'll work when you're at that stage.

Or, if that fails, but you are logged in (allow all cookies to be accepted for that try) and taken back to home, to use the direct links:

1. http://www.x-aviation.com/catalog/

2. http://www.x-aviation.com/catalog/product_info.php?products_id=57  ("add to cart")

3. http://www.x-aviation.com/catalog/shopping_cart.php  ("checkout")

4. now it want your login and should take you to the payment site.

And again, try another browser again. Safari if Firefox fails, e.g.

Posted

Hi there,

Just bought! I have a question: I purchased it thanks to x-aviation newsletter Who informed me of the release, I took it  with my iPhone because I am away for holidays but I read after payment that download link will be active only for 2 days, how can I do?

Hi, there!,

We'll be more than happy to assist you with this. If you can't manage to download the file now, please simply contact us when you're available to by going here: http://www.x-aviation.com/catalog/contact_us.php

We'll get you back on track and set up with a renewed link without issue! :)

Guest iannik
Posted

Thank you Cameron, is always a pleasure to buy x-aviation addon. I'll contact customer service as soon as I can download it.

Posted

Nothing magical on my end. Still is broken. I gave Goran my account information and he bought it on my behalf. The store is still broken for me.

Well, that's no fun, but glad you're able to get it to enjoy! :)

Posted

Just want to notifythat I had the same problem as YYZwatchboy, it was a never ending loop of sending me to the home page and making me log back in... regardless I had Goran graciously help me ;) the XPilot staff is so friendly :)

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