Help! LOST DVD1

[MortenS]

In the process of buying a new pc I lost my X-Plane DVD1.

I have all the other dvd`s and the casing the are in.

 

Is the only option to buy New??

[Cameron]

Where did you buy the set from?

[TheSlasher]

I had the same issue. what I did to resolve my problem was I emailed the X-plane team.. they provided me with a link where I picked what DVD I needed to buy.

Edited November 12, 2014 by TheSlasher

[ointment]

Contact Laminar directly by e-mail or phone and they'll get you fixed up.  

 

You can e-mail Austin direct at austin@x-plane.com.

 

 

Support Information

Phone: 1-913-269-0976
Email: http://info@x-plane.com

[AngeloM]

I don't think it will be a good idea to contact Austin for this reason, much better the generic e-mail address.

[captainamerican]

I lost my dvd back when I had X-Plane 9. I never had the issue again because I burned my dvd to an iso that i had on my computer forever. If you have 8gb available I would do the same, just makes life so much easier.

[ointment]

I don't think it will be a good idea to contact Austin for this reason, much better the generic e-mail address.

I gave a full set of X-Plane 9 to a high school kid as a gift because he was interested in aviation.  When I asked him how it was going a few months later, he said he decided he really wasn't that interested.  I asked him for the software back so I could give it to someone else and he returned all the discs except disc 1.  I wrote a quick note to Austin and he forwarded it to the guy who could send me the disc.  Since I had purchased 5 copies of X-Plane 9 from Laminar directly, they had a record of the sale and they were more than happy to send me a new disc 1.  I see no reason for it to be a bad idea to contact Austin directly.  He's always been gracious and helpful with any request I've sent him in the past, no matter how trivial.

Edited November 12, 2014 by ointment