SR22 G1000 for Linux

[cpot]

Hi there,

Almost all X-plane planes are compatible with Linux but not this one that i would love to purchase, is there any good reason ?

Thank you,

Chris

[Cameron]

Hi Chris,

After careful consideration and analysis, we have decided not to offer Linux support for most of our products, including the SR22's. This decision is based on a straightforward business perspective.

The primary factor influencing this decision is the relatively small user base of Linux within our market. When we balance the time, development, and support resources required against the size of the Linux user base in the flight simulation community, it becomes challenging to justify the investment needed to develop and maintain Linux compatibility.

We strive to allocate our resources in a way that benefits the largest number of our customers and allows us to focus on delivering high-quality products and support. Unfortunately, at this time, extending support to Linux does not align with this strategy.

We appreciate your understanding and are sorry for any inconvenience this may cause. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for your interest in our products, and we hope you find a solution that suits your needs, wherever it may come from.

[cpot]

On 12/15/2023 at 5:36 PM, Cameron said:

Hi Chris,

After careful consideration and analysis, we have decided not to offer Linux support for most of our products, including the SR22's. This decision is based on a straightforward business perspective.

The primary factor influencing this decision is the relatively small user base of Linux within our market. When we balance the time, development, and support resources required against the size of the Linux user base in the flight simulation community, it becomes challenging to justify the investment needed to develop and maintain Linux compatibility.

We strive to allocate our resources in a way that benefits the largest number of our customers and allows us to focus on delivering high-quality products and support. Unfortunately, at this time, extending support to Linux does not align with this strategy.

We appreciate your understanding and are sorry for any inconvenience this may cause. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for your interest in our products, and we hope you find a solution that suits your needs, wherever it may come from.

Hi Cameron,

Thank you for you long and detailed reply.

With this policy, i therefore understand that the TBM900 working like a charm on Linux will be the last airplane i will buy from X-Aviation. 

Globally i am not convinced that Linux will require much more work and testing, most language used are cross platform. 

However i understand your point, as a CEO of a Enterprise software company supporting only Linux based servers and not Windows ones ...

Best,
Christopher
ps: i know some will shout but i am ready to pay more for a SR22 Linux compatible, even 20-30% more

[Cameron]

2 hours ago, cpot said:

Globally i am not convinced that Linux will require much more work and testing, most language used are cross platform. 

The problem is not so much getting it to work (although sometimes it proves to be a challenge with some things code related). More importantly, Linux has proven to be a support problem given all the various OS flavors and the expectations users have had for support, regardless of us announcing support for a very specific flavor.

[cpot]

6 hours ago, Cameron said:

The problem is not so much getting it to work (although sometimes it proves to be a challenge with some things code related). More importantly, Linux has proven to be a support problem given all the various OS flavors and the expectations users have had for support, regardless of us announcing support for a very specific flavor.

If you say so ... as an IT veteran managing a medium size software vendor i had more issues on Windows. For my hobby i use Xplane on Linux (Ubuntu) for 10 years without issues excpet some years ago with the Nvidia graphic card driver.

However with Linux it is crucial perhaps to support the only real desktop version Ubuntu this limit support.

Best,

[Cameron]

1 hour ago, cpot said:

If you say so ... as an IT veteran managing a medium size software vendor i had more issues on Windows.

This is kind of a pointless argument though. More than half the market uses Windows. We cannot avoid it at any sensical business cost.

1 hour ago, cpot said:

For my hobby i use Xplane on Linux (Ubuntu) for 10 years without issues excpet some years ago with the Nvidia graphic card driver.

And I'm happy that works for you! But, you experience helps that along.

1 hour ago, cpot said:

However with Linux it is crucial perhaps to support the only real desktop version Ubuntu this limit support.

This is the typical argument we get from Linux users. At the end of the day, when we have tried this, the frustration from users using other flavors still mounts and we get sunk in support time.

All this is to say, we have our reasonings and have tried to venture into this path several times over the years. The result is the same each time. Until the market for Linux gets a lot bigger, we cannot justify.

[cpot]

On 12/18/2023 at 12:42 AM, Cameron said:

This is kind of a pointless argument though. More than half the market uses Windows. We cannot avoid it at any sensical business cost.

And I'm happy that works for you! But, you experience helps that along.

This is the typical argument we get from Linux users. At the end of the day, when we have tried this, the frustration from users using other flavors still mounts and we get sunk in support time.

All this is to say, we have our reasonings and have tried to venture into this path several times over the years. The result is the same each time. Until the market for Linux gets a lot bigger, we cannot justify.

I am far from an Linux "integrist" and i have no time to waste being the CEO of a important software company in France, you don't want to sell to Ubuntu users even for a higher price no problem.