TryFanGamer Posted April 3, 2023 Report Share Posted April 3, 2023 in november last year i installed Hot Start on My laptop and managed to lock out my main pc form X-avation. i sendt a Email but whit no anser its now starting to be a wile. and im tired of waiting. i have not got an anser... at all are there any other way for me to contact them to reset this?? Quote Link to comment Share on other sites More sharing options...
Ben Russell Posted April 3, 2023 Report Share Posted April 3, 2023 4 hours ago, TryFanGamer said: in november last year i installed Hot Start on My laptop and managed to lock out my main pc form X-avation. i sendt a Email but whit no anser its now starting to be a wile. and im tired of waiting. i have not got an anser... at all are there any other way for me to contact them to reset this?? No. There is no alternative. Quote Link to comment Share on other sites More sharing options...
TryFanGamer Posted April 4, 2023 Author Report Share Posted April 4, 2023 But waiting for almost half a year. Im geting tierd of waiting that is not god customer service Quote Link to comment Share on other sites More sharing options...
Ben Russell Posted April 4, 2023 Report Share Posted April 4, 2023 You are required to name your machines and type "FREEZE" to confirm your own actions. The process is quite clear. You locked your own system. Quote Link to comment Share on other sites More sharing options...
TryFanGamer Posted April 4, 2023 Author Report Share Posted April 4, 2023 5 hours ago, Ben Russell said: You are required to name your machines and type "FREEZE" to confirm your own actions. The process is quite clear. You locked your own system. yes i know but when i was faced whit the option all of the 3 PC listed was the same one. the same PC so i "FREEZE" the one whit the oldest Date and aperently that "FREEZE" the main PC regardles.... Quote Link to comment Share on other sites More sharing options...
TryFanGamer Posted April 4, 2023 Author Report Share Posted April 4, 2023 now and then i got the meny to log on to the accaount and then FREEZE the old PC. so thats what i did. but when i installd it on my laptop i got the menu of alle the loggons and hadde to FREEZE the PC so i did whit the oldest date but i think all of them are the same an by doing so i lock all the instense. because all the PC listet wher tha same one. but you cant lock the pc you are one so when i gat the Menu to lock a PC i removed one from the list and it did nothing because its the PC im logging on to do you understand???? its hard for me to explain. but all i want is help to rectify the problem. i understand that the FREEZE proses is all "quite clear" but some how i managed to mess it up and now i need help thats all i want. to be abel to play on my Main PC! :-( Quote Link to comment Share on other sites More sharing options...
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