Activation - Aircraft wont load beyond Gizmo activation screen

[RDE]

Unable to get past the activation screen:

I have just downloaded the latest version of the SR22 and was hoping this would fix the Activation issue. I have purchased both the SR20 & 22 last year - never able to get a solution to this problem. I have now  just downloaded the new SR22  1.03 and the same issue. The Gizmo pop up keeps popping up. After filling in the email and password - the small notification confirms that the License has been update but the the pop up reappears... forever! 

Log file attached and a couple of other screen grans that may help. Note also on the Gizmo screen grabs it says No License / Couldn't save - is that the issue ?

Log.txt

[Ben Russell]

9 minutes ago, RDE said:

Unable to get past the activation screen:

I have just downloaded the latest version of the SR22 and was hoping this would fix the Activation issue. I have purchased both the SR20 & 22 last year - never able to get a solution to this problem. I have now  just downloaded the new SR22  1.03 and the same issue. The Gizmo pop up keeps popping up. After filling in the email and password - the small notification confirms that the License has been update but the the pop up reappears... forever! 

Log file attached and a couple of other screen grans that may help. Note also on the Gizmo screen grabs it says No License / Couldn't save - is that the issue ?

Log.txt 88.56 kB · 0 downloads

Gizmo is unable to save the license data to disk.

Please try this to take ownership of the X-Plane folder:

https://www.laptopmag.com/au/articles/take-ownership-folder-windows-10-using-file-explorer

 

If the above instructions do not resolve your issue I suggest moving the X-Plane folder to your Desktop or Documents folder so Windows will know that you should be able to write data into it.

 

Hope that helps.

Ben.

Edited March 5, 2022 by Ben Russell

[RDE]

Ben

THANKYOU!!  fantastic that worked.... very much appreciated Best Richard