Larry512 Posted March 3, 2022 Report Share Posted March 3, 2022 I purchased the Garmin G5 and downloaded the package. But when I try to install, it says my login information is either incorrect or I have not paid. I am able to log in and even changed my password. And the money posted on my credit card last week. I sent an email (it got hung up and did not send until Monday) but still have not heard back from the company. Any suggestions? Thanks Quote Link to comment Share on other sites More sharing options...
Cameron Posted March 3, 2022 Report Share Posted March 3, 2022 Hi, We do not have any support ticket e-mail from you at all, so I'm not sure where you sent that to? That said, I see looking at your account here on the forums vs the account on X-Aviation, you have misspelled your e-mail on X-Aviation at the time you created your account. I have adjusted this spelling error for you. Quote Link to comment Share on other sites More sharing options...
Larry512 Posted March 3, 2022 Author Report Share Posted March 3, 2022 That Worked!! Thank you much. Quote Link to comment Share on other sites More sharing options...
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