Cesar Rodriguez Leon Posted February 15, 2021 Report Share Posted February 15, 2021 Hello, I bought the IXEG B733 and it is already installed. When I start my sim and open the aircraft, it shows me one window to activate the product, when I write my mail and password it says "Your machine is registered to a different user". Thanks for your help Quote Link to comment Share on other sites More sharing options...
Ben Russell Posted February 16, 2021 Report Share Posted February 16, 2021 14 hours ago, Cesar Rodriguez Leon said: Hello, I bought the IXEG B733 and it is already installed. When I start my sim and open the aircraft, it shows me one window to activate the product, when I write my mail and password it says "Your machine is registered to a different user". Thanks for your help No one on the forums has access to the purchase records or DRM systems. You must file a support request here: https://www.x-aviation.com/catalog/contact_us.php Quote Link to comment Share on other sites More sharing options...
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