Ixeg B733 problem with activation

[Cesar Rodriguez Leon]

Hello,

I bought the IXEG B733 and it is already installed. When I start my sim and open the aircraft, it shows me one window to activate the product, when I write my mail and password it says "Your machine is registered to a different user".

Thanks for your help

 

[Ben Russell]

14 hours ago, Cesar Rodriguez Leon said:

Hello,

I bought the IXEG B733 and it is already installed. When I start my sim and open the aircraft, it shows me one window to activate the product, when I write my mail and password it says "Your machine is registered to a different user".

Thanks for your help

 

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You must file a support request here:

https://www.x-aviation.com/catalog/contact_us.php