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  • 3 weeks later...
Posted

I just purchased today and cannot get the plane to work.  It starts by saying my last flight was not finished, and when I choose to resume or start new X-plane hangs on a gray screen.

log attached.

Log.txt

Posted
1 hour ago, Goran_M said:

First try updating your nvidia drivers.  They're a little outdated.  If that doesn't work, please post back.

Hi Goran,

Drivers have been updated now.  X-plane seems to be loading the flight normally, but shuts-down before seeing the cockpit. 

Latest log attached

Thank you for your help,

Greg

Log.txt

Posted (edited)
14 hours ago, Goran_M said:

I'll get you to try one more thing before I call in the big guns.  Delete all the contents of your X-Plane 11/Output/TBM900/state folder.  Then try again.

Please post back results.

Hi Goran,

I had already tried that based on previous forum posts, and it allows the sim to load to the point where I see the cockpit panel (actually two panels stacked on top of each other).  I see that for about 2-3 seconds then the sim crashes to desktop.

FWIW I also ran the TBM unistaller and did a fresh download and reinstall before this test.

Thanks,

Greg

Newest logs attached.

Screen cap of moment before CTD

update: Based on another forum post I did a test.  By deleting the the two files in the TBM plugins>systems>win_x64 folder, the plane will load but not operate.

 

Log.txt

TBM900_Log.txt

tbm900.png

Edited by cap10jaf
added screen grab, added update
Posted

Ok, this is a very weird one.  I've seen something like this happen on a Mac, but not on a Windows machine.  I've let Saso know about this, but in the meantime, can you try deleting the Skunkcrafts updater plugin?  I've seen this give us our fair share of issues for some reason.  Failing that, you may have to move all plugins out of the plugins folder, leaving Gizmo in there, and then trying.  THEN, if it works, we've at least narrowed it down to a plugin conflict.

Posted
20 minutes ago, Goran_M said:

Ok, this is a very weird one.  I've seen something like this happen on a Mac, but not on a Windows machine.  I've let Saso know about this, but in the meantime, can you try deleting the Skunkcrafts updater plugin?  I've seen this give us our fair share of issues for some reason.  Failing that, you may have to move all plugins out of the plugins folder, leaving Gizmo in there, and then trying.  THEN, if it works, we've at least narrowed it down to a plugin conflict.

Hi Goran,

I removed skunkcraft plugin: crash to desktop.

I removed all plugins except:

PLUGINS.thumb.PNG.95e7e2d7e6bc12e7c4e3a9ac458a2bca.PNG

This allowed X-plane to start with the TBM tutorial playing with sound, but the entire screen was solid gray other than the tutorial dialog box.  Changing internal and external views did nothing,  I have just a solid gray screen.

Log attached.

Log.txt

Posted (edited)

Can you post a screenshot of the folders in your plugins directory before you removed any of them?

ie.  Replace all the folders and files, then take a screenshot and post it.

 

Edited by Goran_M
Posted
22 minutes ago, Goran_M said:

Can you post a screenshot of the folders in your plugins directory before you removed any of them?

ie.  Replace all the folders and files, then take a screenshot and post it.

 

1920413961_allplugins.thumb.PNG.fa8b8601b90995b9b132a00e13bc0e95.PNG

Posted

Remove (Do not delete) CEF, FlywithLUA, Little XpConnect, SAM, SimShaker, Skuncrafts, TolissData, WorldTraffic, X-Camera, Xchecklist, XPlane10Connector, XSBMsgSound.  Leave everything else.

Try again and post back.

Posted
11 minutes ago, Goran_M said:

Remove (Do not delete) CEF, FlywithLUA, Little XpConnect, SAM, SimShaker, Skuncrafts, TolissData, WorldTraffic, X-Camera, Xchecklist, XPlane10Connector, XSBMsgSound.  Leave everything else.

Try again and post back.

Results:  Loaded with cockpit visible for three seconds, then crash to desktop.

plugins2.thumb.PNG.57018b4f0e3f08e71fb455881ead939a.PNG

Log.txt

Posted

I've made Saso aware of this thread, and he'll be looking in on it soon.  

Just one more question.  Does this happen at every airport?  Have you tried loading the TBM somewhere in Europe?  Can you try loading it at an airport with default scenery.  Sometimes scenery can wreak havoc with 3rd party aircraft.

Posted

Would it be too much to ask to try installing another copy of X-Plane, on another partition or hard drive, with no add ons and no scenery.  Just a bare X-Plane installation and then the TBM.  You don't have to delete your original version of X-Plane or the TBM.  

Posted

I've been thinking about adding a new SSD because I'm almost out of space.  I will need to do that first.

Thanks again for you help Goran.  I'll check back to see what Saso says, but I'm done for tonight.

Good night....

Greg

Posted

Goran and Saso,

I'm happy to report that I have the TBM working now after removing all plugins except these:

plugins3.thumb.PNG.c079e61b1188188080f4957bf80426ec.PNG

Now I will begin the task of adding them back one at a time until the failure returns.  Of course I'll report my results back here.  Thank you both so much for the amazing work you do for X-plane!

Greg

Posted

Issue found.

100% My fault.

I cannot explain how the OpenWXR (for FSJ B732 & 727) wound-up in my global plugins folder.  It was suppose to be in each planes plugin folder (which it was).

All other plugins have been added back and all is well.

Sorry for my troubles.

Greg

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