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Showing results for tags 'x-aviation support'.
Found 3 results
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I just purchased the IXEG 737-300 for X-Plane 12 and I can’t get it to activate. The license itself seems to be fine, but the IXEG Level-2 check fails every time. Setup: X-Plane 12.44 Gizmo64 v21.03.16.0101 Windows 11 Pro Fresh install of the aircraft from the X-Aviation installer Gizmo console output (screenshot attached): GK: License is good. IXEG: Level-1 license check good. Requesting Level-2 check.... IXEG: Level-2 check FAILED IXEG: Level-1 PASS / Level-2 FAIL. License invalid GK: License days remaining: 14.99 - No update required. What I’ve already tried: Deleted the IXEG 737-300 folder and the Gizmo folder from Resources\plugins and reinstalled everything with the official installer Checked the hosts file and the Windows Firewall rules (nothing related to X-Aviation or X-Plane is blocked) Searched the whole drive with Everything for leftover X-Aviation, Gizmo and license files Verified that the date, time and time zone are correct Log.txt
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I have the X-Aviation/RSG G5 plug-in for X-Plane. The default C172SP has a GNS 530 GPS and a GNS 430. By default, the 530 controls the G5 (which makes sense, as it's the better GPS). But in the real-world planes I'm training in, we use the 430s. Can I change it so the 430 is controlling the G5?
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I'm creating this Topic as a last resort, hoping that some of my support tickets will get answered. My customer ID is blocked, I tried to contact you by email but I was not successful! It's very uncomfortable, buying a product you can't use for lack of support. I'm a content producer for Youtube, I've always spoken very well about X-Aviation's products, but I don't understand why it takes so long to answer a ticket. If you can have a little more respect with customers I would be very happy.
