Hello Goran
Thank you very much for your quick response.
I think there is a misunderstanding here.
a) I never used or bought the 737 IXEG.
b) I never used a friend's account to buy anything.
c) Indeed my friend bought the TBM but it didn't work, because he couldn't activate it.
Since he is an 85-year-old person (that is why you have the ticket in his name) I thought that he had done something wrong with the purchase, and I bought it with my user.
It means that we have purchased the product twice without being able to use it.
How can i solve this?
Thks again Goran for your help.
Kind Regards