sshaper

I am just posting incase someone else had an issue. I went to activate SkyMax Pro ver 1.2 and I got an error message stating "Activation Failed License Updated." I contacted Cameron and we went back and forth trying a few logical things to rectify the problem. What finally worked, no idea why, is I uninstalled all plugins that were not default, uninstalled sky max pro, ran the xplane updater, re-installed SkyMax pro, and it activated with know issues. This could just be an issue with my computer, and I have zero idea what the problem was only what seemed to fix it. Just posting this for anyone else that may have a similar problem. Cameron was very helpful in attempting to resolve the issue. As far as SkyMax Pro goes....WOW! This is what X-plane should have shipped with. I have setting about mid-range and very little impact on FPS. Hope this helps. Scott

Hi Cameron, I admit I am at a loss as well. This is a strange one. I appreciate all the help you gave, and taking the time to create and ship a unique disk just for my situation, says a lot (positively) of X-aviation and Real Scenery. Thank You, Scott Shaper

This is a third image taken from another computer. It is a new Mac Pro. I used the files that I had downloaded. Just demonstrating that it happens on more than one computer. If that is helpful. NOTE: Because X plane is not installed in this test machine. I created a folder called xplane, and within that a folder called Custom Scenery.

Hi Cameron, Yes, it was created using the Reno Installer. The installer works just fine, there are no error messages that appear. But when I look at the files, instead of having the Reno folder and files, I have a Reno.7z file. And if I attempt to open (using a third party program ez7z) I get the "corrupt archive" error message (sorry I said "corrupt file" in my previous post). I did this on two separate machines Mac and PC (the PC has no third party software) and the same result. I have attached screen shots First is the files I downloaded. Second is the is in the Custom Scenery after I use the Reno Installer. Scott

Hi Eric, Yes, I think the disk I received has a corrupt file, or something. At first it was thought to be a permissions problem, but I have now tried to install using that disk on three different computers and two different operating systems. iMac - Mac OS Macbook - Mac OS/Windows 7 32 bit via bootcamp PC - Windows 7 64 bit I have had the same errors on all tests. Plus, if you look at the previous screen shot I have read write permissions set. And if that was the case I don't know why some files would unzip and others would not, if they all had the same permissions. Of course, yourself and Cameron know this application much better than I, so my conclusion is just my assumption based upon what I have seen so far. I also attempted the download. And it appeared to download properly because the file sizes seem to be correct. Yet when I attempt to install the download I got a different problem. Instead of creating the Reno folder and accompanying folders and files. It created a Reno.7z file. And when I attempt to open that I got a "corrupt file" error. I also tried that on two different machines and got the same error. iMac -mac OS PC - Windows 7 64 bit. So it appears as if something in the download did not go well. Which, I had a feeling might because my Internet can be spotty on bigger file downloads, which is why I opted to just order the DVD. However, I do appreciate Cameron's offer to attempt a free download to see if that would help. When I say free I mean free for me, I know the downloads cost X-aviation money. At this point, I am kind of at a loss. I was wondering if I could get a DVD of just the files I need unzipped. The _Reno_Overlay and the Reno with all the sub folders and files. No zipped files and no install application. I know this would be double the file size probably about 5 gigs I am guessing. Or if that is not possible. Could I send you a 8gig zip drive that you could put the files on and ship back to me? I realize this is an off the wall request. I am just thinking of a possible solution, whatever works. Thanks, Scott

Don't know why I didn't check this before but it appears as if a whole sector of files has a zero file size. Seems to only be some of the DDS files.

Hi Cameron, I will take the download and give it a try. I sent an email via the contact form. Also just to clarify on what I had sent. Right now, I am testing in my macbook laptop but my iMac at home had the same problems. Thanks for the help Scott

Hi Cameron, Yes the non-LIT dds files are there as well. Here is what I did, not 100% familiar with CHMOD. Opened terminal went to the custom scenery folder. I entered chmod -R 0755 Reno I then opend Reno and did the following chmod -R 0755 terrain chmod -R 0755 textures I did not get a response that anything happened but I did not get any errors either. I loaded up X plane and same problem. I then right clicked the Reno folder in custom scenery and selected get info. Under there I noticed that not all permission were read write, only for me. So I made them all read write. I loaded up X plane and it worked. I now get a message that says "some scenery files could not load...". But I was able to fly around krno and it seemed to work fine. I checked the local map and noticed some grayed out areas and a black square. I have attached a screen shot. Spoke too soon, did a third try and it crashed. Checked the log file and it looks the same like it cannot find the files. Scott

Yes, it was my mistake file are DDS, sorry. I did as you instructed I unzipped the Reno.7z.001 folder which produced a folder called Reno with the folders and files intact and put Reno in custom scenery. I did the same for Reno_overlays_zip, it produced a folder called Reno_overlays, which I moved into the custom scenery folder. It appears to have unzipped everything correctly. I started xplane in another airport kyip. It loaded just fine, I then went to krno and it crashed. I looked at the log file and it says it cannot find the files, but they are there. I have attached the log.txt file and a screen shot of my reno file structure. Scott Log.txt

A bit more info. I realized that ez7z has an option called "Use unRAR to expand split archives" and they request I toggle that off, when opening Reno.7z.001. Now when I expand Reno.7z.001 the icon for that file has a split icon and files .002 - .004 have the exec icon. This leads me to believe that when I unzip Reno.7z.001 it also does .002, .003, .004. It does unzip something because I get the same folder/file structure, as previously described. That would also make sense why .003 did not open. I am not sure how I got .002 to open, but because the files matched .001 on extraction, I assume it is because of split archives. The files in textures range from LIT_Reno_HR_1_19.DSS to LIT_Reno_HR_118_134.DDS and Reno_HR_1_19.DSS to Reno_HR_118_134.DSS Not sure if the above is helpful in seeing if all the files are there, at least for textures. I can give all the file ranges if necessary. Scott

I downloaded a program called Ez7z. I was able to extract files Reno.7z.001 and .002. But it seemed to have a problem with .003. With .003 I get the following error "Can't make word 2 of "" into type string.(-1700). I noticed, however, that the files for 001 and 002 extracted the same thing. A folder called Reno which contain three folders Earth nav data, terrain, textures. The contents of those folders seem to be identical. And those same files are also in my Custom scenery folder for X-plane under Reno. Is there a program your recommend for unzipping 7z folders?

I have a 21.5 iMac. I got the reno scenery DVD. I followed the instructions and copied the reno folder and contents from the DVD to my desktop. I unzipped the Reno-1.0-0sx-installer.app.zip. The Reno-1.0-osx-installer.app resides within the Reno folder. I double click the app. It goes through the install process up until in loads the files. The messages says something like "loading lots of files please be patient. The progress bar goes very fast then hangs at about 80%. It hangs there for about five minutes then I get the following error message. "Problem running post-install step. Installation may not complete correctly. Error running /Users/scottshaper/Desktop/Reno 7zx"/Users/scottshaper/Desktop/Reno/Reno.7z.001-o/X-plane 9/Custom Scenery : child process exited abnormally." I click "OK" and the installations seems to be over. If I open X-plane and attempt to go to an airport covered by the scenery (KRNO) X-plane crashes. Seems to be a corrupt 7z.001 file, but I am only guessing. Scott

Cessna 172 with G1000

I really hate to bring this thread up again, but I have still not received my product (Reno Carson City Scenery CD), and I have sent two requests as to a status (I was suppose to receive it last week). This time, when I sent the request via the contact form, I used the email that worked last time, and have not received a response. So I was wondering what the status was with order #4018. Please send a reply to the email listed on that account. And let me know via this forum if that was done. Thank you, Scott Shaper

UPDATE**** Just wanted to let anyone who reads this thread know. Cameron had replied to my new email address within minutes. So the problem was on my end and not X-Aviation. Thanks everyone for the feedback. Scott Shaper