Cameron,
I'm just going to be blunt. The way you respond to your customer base is pathetic. You get a polite comment/question/critique and you for some reason take it personally and get super defensive about it.
You're the face of the company, so you really should at least be as respectful if not more respectful in your responses than the person you're responding to. That is, if you care about you or your company's reputation.
BaBene is absolutely right:
Quote
I am totally relaxed and don't really understand your reaction to my comment, as I tried to be polite and calm. Of course I am focused on the visuals. I am not involved in the development of the product so why should I care much about the technical aspects? After all the outcome of your efforts will be a visual representation of the weather. This will solely be judged by it's visuals and performance, and not by the algorithms used.
Let's say Ford made a family sedan last year that yields 15 mpg. Their potential customers say big improvements are needed, and Ford improves that car the next year to get 18 mpg. Then the customers say it's better but still has a long way to go. How pathetic would it be for Ford to start throwing out excuses and saying the customer must not care about technical aspects of the process. What matter are results. Not excuses.
All I'm saying is you need to chill out and quit telling other people to chill out. You have to be able to deal with polite discourse in the community if you're the face of the company.
