omhar Posted March 15, 2016 Report Posted March 15, 2016 I updated X-plane by running the installer, deleted all preference files, and re-installed SMP 3.0. Now the x-plane won't start or crashes immediately after starting. What is causing this?The Gizmo error screenshot is attached. I appreciate any help. Quote
Ben Russell Posted March 15, 2016 Report Posted March 15, 2016 I can't see where it says Error in that screenshot. Post your logs. Quote
omhar Posted March 15, 2016 Author Report Posted March 15, 2016 Sorry, I don't know much about computer or x-plane. So if I see something in yellow saying something like "no prefs file found", "FAILED", "bad link?". I assumed these are error msg's, are they not? Are those messages entirely normal? Also in the x-plane log file, Gizmo keeps restarting just before x-plane crashes. I attach the whole log file besides the screenshot. Let me know what is causing the x-plane crash. Thanks a lot. Log.txt Quote
Ben Russell Posted March 15, 2016 Report Posted March 15, 2016 Sorry for the confusion. The words used for these messages have been adjusted or muted in future updates. I can see no errors displayed that should cause you any problem. The messages you are concerned with are included for the sake of developers only. Is x-plane behaving in any other manner that concerns you or is it simply the contents of these messages you have reported that makes you believe x-plane has crashed? Apologies for my terse reply earlier. Quote
omhar Posted March 15, 2016 Author Report Posted March 15, 2016 Let me give you more details about what I did. 1. X-plane was running fine with SMP and Simple Seasons (by ShePooley), along with two other plugins (xgs and detaref editor) in my old computer. I built a new computer and then copy-pasted the entire x-plane 10 folder from old desktop to new desktop. In the process I was warned that the symblink(? or symlink?) could not be copied. 2. On the new computer, I deleted all preference files. X-plane could start and run. Then I saw the yellow msg. Thinking copy-paste may have messed up with license issue, I did an uninstall and reinstall of SMP. After that the x-plane won't start anymore. It simply sent a crash report. I am really at a loss as to what is the cause. Looking at the log file seems to point the finger at Gizmo, especially it restarted 5 times. Does x-plane automatically shut down after x times of restarting some plugin? Thanks for your explanation. LOL, I know the word "error" to a layperson like me could be very different from the definition used by a computer expert. No worries. Quote
Ben Russell Posted March 15, 2016 Report Posted March 15, 2016 (edited) Can you please attach a copy of X-Plane/Log.txt to this thread... (drag and drop the file into a reply) I'll be able to read through that and have some idea of what might be going on. Maybe you have two copies of something trying to load... Edited March 15, 2016 by Ben Russell Quote
omhar Posted March 15, 2016 Author Report Posted March 15, 2016 I thought I attached last time. Hope attachment is successful this time. Log.txt Quote
Ben Russell Posted March 15, 2016 Report Posted March 15, 2016 There's nothing in any of your submissions that shows any error or failure. It appears that X-Plane loads correctly, loads the C172 and reboots Gizmo five times before cleanly exiting from the application as indicated by this text at the end of the log; "----- X-Plane has shut down -----" Gizmo does not currently report why it's rebooting. Only that it has. Do you have a folder that matches this description? X-Plane/Aircraft/General Aviation/Cessna 172SP/scripts/ Perhaps you have some experimental script installed for the 172 that shouldn't be there? The only other thing that would make Gizmo reboot five times in a row is if you're clicking the reboot button? From what I can see X-Plane is functioning normally. The logs don't match your description of the problem so I'm not sure what's going on there. For further assistance you'll need to submit a ticket to X-Aviation support website. Include a link to this thread. Good luck. Quote
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