Nosferatu Posted October 1, 2015 Report Posted October 1, 2015 Hi,My hard drive failed resulting in a the loss of everything on my system. I now want to reinstall Skymax but my account lists my link as expired. How can I get a new link? I only bought this software last year.
Cameron Posted October 1, 2015 Report Posted October 1, 2015 File a support ticket. If you have already done so, simply wait for a reply. You may do so by using the contact form on X-Aviation or e-mailing support@x-aviation.com
Nosferatu Posted October 1, 2015 Author Report Posted October 1, 2015 I have already filed a ticket more than a day ago. Got some time off work, so was hoping to get everything reinstalled before going back. Any chance of speeding it along?
Cameron Posted October 1, 2015 Report Posted October 1, 2015 Have just looked in the database. You did not submit more than a day ago. You submitted ALL THREE tickets yesterday. We answer all tickets in the order received. Responses range from 24-72 hours depending on how busy things are.
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