ianrivaldosmith Posted August 10, 2015 Report Posted August 10, 2015 Can anyone tell me how long I should wait for a response to my ticket? It states in my account I have 3 downloads remaining of skymaxx pro, and I want to download the new V2.1.1, however it is saying my downloads expired in July? My ticket was Ticket #93JIO ThanksIan
Cameron Posted August 10, 2015 Report Posted August 10, 2015 Tickets are answered in the order received. Typical response time depending on time of week can be up to 72 hours.
flyelmo Posted August 17, 2015 Report Posted August 17, 2015 Hello Cameron may there any news regarding my ticket number #EP9BK its passed already 168 hours? Thanks in advance
Cameron Posted August 17, 2015 Report Posted August 17, 2015 Hello Cameron may there any news regarding my ticket number #EP9BK its passed already 168 hours? Thanks in advance Thanks for your patience. Not sure about a ticket lasting that long. Seems very excessive but I'm not in a place where I can check it right this second to be sure. The forums are not to be a running place for inquiries like this though.
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