Amphibian gear issue

[Lewicide]

When I retract the gear on the amphibian (wheels) only the nose gear on the right hand float retracts, all the others remain down in the external view.

Also there is no water rudder retract switch in the VC just the tailwheel lock which does nothing, the external sounds in both models sound like the engines are at idle, inside sounds are fine.

 

X-plane 10 64 bit win 7

 

 

Any ideas?

Log.txt

Edited May 25, 2014 by Lewicide

[Goran_M]

Ok, I just had a look at these issues.

The gear DOES work as it should. 

The water rudder control is the same as the tail wheel lock control.  I'll sort out the texture issue and we'll issue an update soon that corrects this, but pulling the tail wheel lock control WILL control the water rudder for the time being.

I checked the sounds and I cannot hear anything wrong with them.  Engines sound like they're spooling up in interior and exterior view.

 

Re the gear and sound issue, it's possible you have an older version of Gizmo installed.  

When you are in sim, go to the top menu...click Plugins->Gizmo64->About Gizmo and let me know the version number.

Goran

[Lewicide]

On mine the amphibian sitting on the tarmac will sink down onto the floats if you retract the gear but three of the wheels don't retract (visually) and the gear doors are missing from the left front gear

 

the water rudders are in the down position and wont retract, I also get mouse freezes where I loose mouse function for about 30sec-1 minute.

 

Couldn't get it to tell me via the top menu when I clicked on about Gizmo nothing happened

 

but when I went into plugins/gizmo64.plugin/firmware/extensions/aboutgizmo     I got a txt file saying

 

icon:rosette.pngauthor:br@x-plugins.comdecription:rollcredits..version:201304191725tooltray_icon:0

 

I'm guessing the version is in the last half of that text, I also sometimes get a screaming loud sound when loading a sasl based ac

 

I think that was a feature of the alder Gizmo, thanks for your help

 

from gizmo log firmware v14.01.12.2265

 

cheers

GizmoLog.txt

Log.txt

Edited May 27, 2014 by Lewicide

[Goran_M]

Yes, you definitely have the older Gizmo version if you're getting a screaming loud sound when loading a sasl add on.  You need to update Gizmo.

[Lewicide]

How do I do that ? The gizmo is what was dld with the ac

 

update:

 

updated to latest version of Gizmo,  loud sound on loading stopped but no difference to DC-3 gear etc

Edited May 27, 2014 by Lewicide

[Goran_M]

Not sure why you are seeing this gear problem.

I suggest you go here and submit a support ticket.

[Lewicide]

I submitted a support ticket, and received a very prompt reply from Cameron stating that they had not had similar issues reported by any other customers

 

and he could not replicate the problem, they would watch for similar reports, he did not suggest a course of action.

 

Which brings me back here, 

 

Gizmo has been replaced, what should I look for now ? Should I uninstall and re-install, because it came with an installer I'm not sure how to do this.

 

any help please?

[Goran_M]

If we can't replicate it, then there's nothing more we can do to help with the problem.  The only thing I suggest is completely uninstall it and then re-download/re-install.

[Lewicide]

Is there an uninstaller or do I just delete the folder ? Do I do anything to Gizmo?

 

When I re-install will it overwrite the newer version of Gizmo ?

Edited May 28, 2014 by Lewicide

[Goran_M]

Just run the installer.  I think it asks you to uninstall the DC-3 first before reinstalling.  

After reinstalling, reinstall Gizmo.

[Lewicide]

Did as suggested, used up my last download (although I have a record of only one previous download) re-installed as described, exactly the same result

 

now I know nothing of your code or modelling but I could use a bit of help particularly as the product is not on the cheap side there is nowhere else to ask for help . I have no other plug-ins

 

I guess you can wash your hands of it and that just leaves me $43,00 poorer and aggravated, or you who know your code and your product could at least suggest where I could start looking for a solution, I'll put my time in, but without your help

 

I don't even know where to start

[Goran_M]

Ok, lets start with posting screenshots of the problem you are experiencing.  

Please post a screenshot of the DC-3 (float version) on the runway with gear down and one with gear up so I can see exactly what is going on.

Please make sure ALL plug ins EXCEPT Gizmo are disabled.

[Lewicide]

Cheers will do in the morning can't do now

Greatly appreciate your help, I'm sure it can be solved

Thanks

[Goran_M]

What I can tell you for certain is that it is definitely something with your X-Plane installation.

While we're at it, I know it sounds silly, but check that you are running X Plane 64 bit.  NOT the 32 bit version.

[Lewicide]

G'day  I've taken some screenshots and attached them including one of my plugins folder, when you say disable, does that mean remove from the folder, I'm not sure what is meant to be there

 

so if you could tell me what I should remove that would be great. Sorry about the size of the files it's pretty much the first time I've used screenshots.

[Goran_M]

I think I may have found the problem.

I'll discuss with Cameron and see what we can do about getting an update out asap.

Just an FYI, the landing gear being stuck in the down position when you raise it from the cockpit has no effect on the flight model.  The ACTUAL landing gear of the flight model IS being raised.  So keep flying as if nothing is wrong for the time being.

[Lewicide]

Thanks I noticed that it behaved as though the gear was up, landed in water etc.

 

cheers and thanks

[Goran_M]

Check this forum topic.

[Lewicide]

Fixed        

 

thanks very much,

 

 gear and rudders work fine now