Lost my TOGO and ATS Disconnect buttons need help to reconfigure

[Lauramks2]

Somehow these two buttons stopped working. It happened after the last update but probably not due to the update. I have a honeycomb bravo with the prodesksim challenger 650 upgrade so I have the same buttons at the actual plane. The togo and disconnect buttons work in the sim aircraft so I can actuate them in a pinch but I want the physical buttons mapped again. I had a 650 profile that I downloaded for the configurator so I reloaded that, activated it, went to the plugin menu when in xplane and reloaded the settings. Still nothing. 

I am trying to figure out 

1. how can I get a listing of the settings in my configurator profile?  I saw someone had a txt file of their profile settings. 

2. how can I tell which profile is actually running in xplane? I assume the active configurator profile is making it across but there is no way for me to tell? 

3. When I go into xplane, I cannot tell what button number the togo button and the two disconnect buttons are in Xplane. I am wondering if those are set directly into xplane and not through the configurator? 

I would love to hear what you have experienced. There seems to be no instructions on how to use the configurator except a few videos online. I have only found one that talks about xplane and that is to set up a prop single. If you have a video that would be great. 

Laura

[Lauramks2]

Update:  By deleting my aircraft and reinstalling it, I was able to get the TOGO button to work again. I also had lost the Thrust Reversers. I got them back as well. The only thing I have left to fix is the Autothrottle Disconnect buttons. I even took off the throttles and put them back on again thinking maybe the buttons just don't connect any more. Has anyone had this issue? 

[Pils]

On 8/30/2025 at 7:10 PM, Lauramks2 said:

1. how can I get a listing of the settings in my configurator profile?  I saw someone had a txt file of their profile settings.

If I recall in the application there's a feature to export a txt file description, or some such. (However, personally, I just use X-Plane for buttons and axes, as I find the configurable app to be terrible to use.)

On 8/30/2025 at 7:10 PM, Lauramks2 said:

2. how can I tell which profile is actually running in xplane? I assume the active configurator profile is making it across but there is no way for me to tell? 

Good question. Not sure you can. But maybe a question for the authors on the Aerosoft forum.

On 8/30/2025 at 7:10 PM, Lauramks2 said:

3. When I go into xplane, I cannot tell what button number the togo button and the two disconnect buttons are in Xplane. I am wondering if those are set directly into xplane and not through the configurator?

Depressing the buttons should make them appear in white in the X-Plane joystick configuration window. You may have to scroll up and down to find them.

I suggest doing any controls configuration or troubleshooting while the aircraft is loaded (use non-persistent mode or a fresh airframe).

P.S. Also to not that with the ProDeskSim each lever only supports one physical button, either ATS disconnect or TOGA (the other isn't even wired up).