MY PLANE DONT WORK

[HIKAMMO]

I just bought  yesterday the SR20 G1000 TORQUESIM But when  I put my gmail and my pasword into the GIZMO program, say  " Wait for 30 seconds , but nothing happen , I would like to know how I can fix this.

 

[Coop]

This sounds like the activation can't contact the server, but in order to debug what is going on, we will need you to send us a copy of the X-Plane log.txt file. You can find a guide to get this file here: 

How to find the X-Plane log.txt file?