Hiroaki Posted April 13 Report Share Posted April 13 (edited) I have two RSG G5 software licenses installed 2 sim PCs (it's because I use Master and View only). One of RSG G5 software (master) is showing blank in G5 screen. Tried to re-install and validate the license 4 times already. Can anyone here help? No error show up. Edited April 13 by Hiroaki Quote Link to comment Share on other sites More sharing options...
Coop Posted April 14 Report Share Posted April 14 In order to debug what is going on, we will need you to send us a copy of the X-Plane log.txt file. You can find a guide to get this file here: How to find the X-Plane log.txt file? 1 Quote Link to comment Share on other sites More sharing options...
Hiroaki Posted April 16 Author Report Share Posted April 16 (edited) Thanks @Coop Here is the full log.txt file. Thank you for following up on my request. Log.txt Edited April 16 by Hiroaki Quote Link to comment Share on other sites More sharing options...
Hiroaki Posted April 17 Author Report Share Posted April 17 @Coop Let me know if I need to send this log.txt file to any email address. Thanks again. Quote Link to comment Share on other sites More sharing options...
Coop Posted April 17 Report Share Posted April 17 It appears that you are not signed into your X-Aviation account in Gizmo, so the G5s aren't activating. Sometimes the sign in window doesn't appear on X-Plane monitor when it is positioned at a negative display coordinate, as shown here. Temporarily open X-Plane in windowed mode instead of full screen and then the sign in dialog should show up. 1 Quote Link to comment Share on other sites More sharing options...
Hiroaki Posted April 17 Author Report Share Posted April 17 Thanks @Coop That solved the issue. Thanks again. 1 Quote Link to comment Share on other sites More sharing options...
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