Fan5bk Posted April 6 Report Share Posted April 6 The day before yesterday I bought and installed the IXEG Boeing 737-300. But I don't have any devices (HSI MFD;,FMC...). Everything is off even though everything is configured correctly. ?There are also no lights on the overhead!?On the pedestal the radios are switched on and have displays!I use Saitek switch, yoke system, radio and autopilot panel... Reinstalling didn't help. What happens there? Quote Link to comment Share on other sites More sharing options...
Litjan Posted April 6 Report Share Posted April 6 The number one reason for this is a failure to get the product authorized online (DRM). A secondary reason could be being out of electrical power (battery empty and engines not running because of being out of fuel). Last but not least you could have a switch on your Saitek configured to "battery switch" or "Avionics power" and maybe it is in the OFF position? Quote Link to comment Share on other sites More sharing options...
Fan5bk Posted April 7 Author Report Share Posted April 7 Hello Litjan, The online authorization of the product was displayed and executed at the first start. If that didn't work, how can I run it again? The Saitek switches are on. Fuel is there too. I specifically switched off the Saitek modules, but it still doesn't work! Quote Link to comment Share on other sites More sharing options...
Litjan Posted April 7 Report Share Posted April 7 (edited) Hmm - it looks like you have DC (battery) power (the digits in the radio panels are showing, for example), but you don´t have AC power connected (because no generators are online). Did you click "restart" after choosing the option "ready to fly"? Also make sure that you choose the option "engines running" in the default X-Plane GUI - if you don´t have that box checked, it will override the start-up state that you choose in the IXEG menu. Edited April 7 by Litjan Quote Link to comment Share on other sites More sharing options...
Fan5bk Posted April 7 Author Report Share Posted April 7 Yes, that's exactly how I loaded the machine. Turbines run, then ready to fly and restart. The result is the same. Is there an error log and if so where can I send it? Quote Link to comment Share on other sites More sharing options...
Litjan Posted April 7 Report Share Posted April 7 5 hours ago, Fan5bk said: Is there an error log and if so where can I send it? After you try to run the plane and shut down X-Plane, go to the X-Plane 12 folder and find the file "Log.txt". You can attach that file to the next post here, then I can take a look if I spot something out of the ordinary. Quote Link to comment Share on other sites More sharing options...
Fan5bk Posted April 8 Author Report Share Posted April 8 Ok, Litjan, here is the Log: Log.txtLog.txt Quote Link to comment Share on other sites More sharing options...
Litjan Posted April 8 Report Share Posted April 8 Your license check has failed: 0:09:19.169 G64: warn: We have received:[lss.xa.validation] msg:[8599407] param:[187465520] 0:09:19.170 G64: debug: IXEG: ----Beginning License Check Sequence---- 0:09:19.170 G64: debug: IXEG: defaulting IXEG license to OFF before activation checks 0:09:19.170 G64: debug: IXEG: Staging kill functions in case license invalid.... 0:09:19.170 G64: debug: IXEG: Verifying Level 2 backup before initiating checks..... 0:09:19.170 G64: debug: IXEG: Level 2 backup ready and standing by, Beginning license checks 0:09:19.170 G64: debug: IXEG: --------------------------------------------------------------- 0:09:19.171 G64: debug: IXEG: Checking for valid license via Level 1..... 0:09:19.171 G64: debug: IXEG: Level-1 license check good. Requesting Level-2 check.... 0:09:19.171 G64: debug: IXEG: Performing Level-2 check 0:09:19.171 G64: debug: IXEG: Level-2 check FAILED 0:09:19.171 G64: debug: IXEG: Killing critical functions, kill set [1] 0:09:19.171 G64: debug: IXEG: Killing critical functions, kill set [2] 0:09:19.171 G64: debug: IXEG: Level-1 PASS / Level-2 FAIL. License invalid You need to contact the X-Aviation support to get help with that. In addition, your X-Plane installation is completely overloaded with add-ons and extra scenery, some of it not running correctly, some of it not compatible with XP12, or known to cause crashes. I would suggest "cleaning house" ;-) Quote Link to comment Share on other sites More sharing options...
Fan5bk Posted April 12 Author Report Share Posted April 12 Andreas, This error is likely caused by a firewall or antivirus you have blocking the license data from being downloaded on your computer. Best Regards, Cameron The Log 04-12-2024 Firewall off, antivirus deleted, B737-300 deleted and with Fierwall of... new installeted. New activated. 0:05:48.417 G64: warn: We have received:[lss.xa.validation] msg:[8599407] param:[-1006400400] 0:05:48.418 G64: debug: IXEG: ----Beginning License Check Sequence---- 0:05:48.418 G64: debug: IXEG: defaulting IXEG license to OFF before activation checks 0:05:48.418 G64: debug: IXEG: Staging kill functions in case license invalid.... 0:05:48.418 G64: debug: IXEG: Verifying Level 2 backup before initiating checks..... 0:05:48.418 G64: debug: IXEG: Level 2 backup ready and standing by, Beginning license checks 0:05:48.418 G64: debug: IXEG: --------------------------------------------------------------- 0:05:48.418 G64: debug: IXEG: Checking for valid license via Level 1..... 0:05:48.418 G64: debug: IXEG: Level-1 license check good. Requesting Level-2 check.... 0:05:48.418 G64: debug: IXEG: Performing Level-2 check 0:05:48.418 G64: debug: IXEG: Level-2 check FAILED 0:05:48.418 G64: debug: IXEG: Killing critical functions, kill set [1] 0:05:48.418 G64: debug: IXEG: Killing critical functions, kill set [2] 0:05:48.418 G64: debug: IXEG: Level-1 PASS / Level-2 FAIL. License invalid 0:05:48.419 G64: debug: GK: Auto license update is on. 0:05:48.419 G64: debug: GK: Always update is on. 0:05:48.419 G64: debug: GK: Requesting license update.. into Gizmo Menue is the litenc activated, but is the sam error!? Ok, i will a new Installationprogramm or back my money! To time the Boeing is unusable... Quote Link to comment Share on other sites More sharing options...
Fan5bk Posted April 16 Author Report Share Posted April 16 Hallo Litjan, und das ist alles!? Du verärgerst mich, ich muss an X-Aviation schreiben, und das ist alles!? Haben Sie einen B733-Installer für mich, wie ich ein brauchbares Fluggerät installieren kann, oder ist das für Sie fertig? Quote Link to comment Share on other sites More sharing options...
giacer Posted April 30 Report Share Posted April 30 I read about this problem, It is not my intention to give false hope, perhaps it's a fluke I have other planes in my FBO. It's been a while since I used 733. I can't say when or why it stopped working, for some reason I've joined the club of this authentication error, never had before. I tried to uninstall everything, including remove gizmo plugin but nothing to do, reinstalled IXEG and nothing to do Then I've removed all plugins, also a new scenery plugin (openSAM) starting X-Plane 12 with the c172 then I've logged to Gizmo and then opened IXEG and all gone well! Quote 0:09:14.799 G64: debug: IXEG: ----Beginning License Check Sequence---- 0:09:14.799 G64: debug: IXEG: defaulting IXEG license to OFF before activation checks 0:09:14.799 G64: debug: IXEG: Staging kill functions in case license invalid.... 0:09:14.799 G64: debug: IXEG: Verifying Level 2 backup before initiating checks..... 0:09:14.799 G64: debug: IXEG: Level 2 backup ready and standing by, Beginning license checks 0:09:14.799 G64: debug: IXEG: --------------------------------------------------------------- 0:09:14.799 G64: debug: IXEG: Checking for valid license via Level 1..... 0:09:14.799 G64: debug: IXEG: Level-1 license check good. Requesting Level-2 check.... 0:09:14.799 G64: debug: IXEG: Performing Level-2 check 0:09:14.799 G64: debug: IXEG: Level-2 check FAILED 0:09:14.799 G64: debug: IXEG: Killing critical functions, kill set [1] 0:09:14.799 G64: debug: IXEG: Killing critical functions, kill set [2] 0:09:14.799 G64: debug: IXEG: Level-1 PASS / Level-2 FAIL. License invalid If my success is not accidental, and who has this problem solve it with this, you can figure out which plugin among them was the problem. Quote 0:02:59.959 G64: debug: IXEG: ----Beginning License Check Sequence---- 0:02:59.959 G64: debug: IXEG: defaulting IXEG license to OFF before activation checks 0:02:59.959 G64: debug: IXEG: Staging kill functions in case license invalid.... 0:02:59.959 G64: debug: IXEG: Verifying Level 2 backup before initiating checks..... 0:02:59.959 G64: debug: IXEG: Level 2 backup ready and standing by, Beginning license checks 0:02:59.959 G64: debug: IXEG: --------------------------------------------------------------- 0:02:59.959 G64: debug: IXEG: Checking for valid license via Level 1..... 0:02:59.959 G64: debug: IXEG: Level-1 license check good. Requesting Level-2 check.... 0:02:59.959 G64: debug: IXEG: Performing Level-2 check 0:02:59.960 G64: debug: IXEG: Level-2 check good 0:02:59.960 G64: debug: IXEG: Level-1 and Level-2 two-factor authentication good. License is valid good luck 1 Quote Link to comment Share on other sites More sharing options...
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